Canon repairs occur in Montreal and Toronto IIRC. My S1 IS suffered the bad CCD issue and they were really quick. But I have heard of generic brands suffering long wait times since the repairs were done at "authorized" shops. I.E. some guys basement. That is not a stretch either. I have seen it with my own eyes. So if FS is prompt it should be no more than a few weeks. I would definitely follow-up regularly with FS though. They dropped the ball on a Pioneer repair I requested. The thing sat in their warehouse for a month before it was shipped out.
Canon Canada consolidated their repair depots back in 2009. I believe all repairs are now done via the Mississauga depot. When I had a problem with one of my Canon cameras (this was before 2009, but I live in Mississauga so the change didn't make a difference to me), I think it took about 4-5 days from the time I dropped off the camera to the retailer (Henry's), to getting a call back that it was repaired and ready for pick-up.
I was told at the time you could deal with the depot directly if you think it's worth the drive to/from Mississauga. Not sure if this is still the case - might be worthwhile to dig up their contact info and give them a call.
Unless you have an extended warranty with a local retailer, it's usually best to deal directly with the manufacturer. Unfortunately, that means added shipping costs but it also means fewer delays and less chance of a problem in handling.
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