by Christina Peden

Noticed a drastic change in the battery life of your iPhone 5? If so, you may be eligible for a free battery replacement, Apple announced on Friday.

The models in question were sold between September 2012 and January 2013 and fall within a limited serial number range.  According to Apple, the percentage of phones affected is quite small. To find out if you’re eligible for a replacement, visit Apple’s website and enter your iPhone’s serial number.

The company is advising customers to get in touch with their local Apple retail store, authorized service provider or Apple tech support to confirm the battery replacement service will be available at their nearest location. If you’re visiting the Apple Store, be sure to schedule a Genius Bar appointment.

To prepare your iPhone 5 for a battery replacement, Apple says you must do the following:
  • Back up your data to iTunes or iCloud
  • Turn off Find my iPhone
  • Erase data and settings

Be warned, however: if your phone has any damage, like a cracked screen or anything that could get in the way of replacing the battery, those repairs will have to be done prior to the new battery being installed. If your phone is out of warranty or you don’t have extended Apple Care, you’ll likely be on the hook for any repair fees.

Additionally, if you iPhone is part of the affected range and you’ve already paid to have the battery replaced, you can contact Apple about arranging a refund.


Source: Apple