[Camera.Ken]

Hi All:

I've had a threatening phone call come in on my PetroCan phone, with [no number] shown on caller ID. Among other measures, I contacted PetroCan to see if there is any call tracing feature (like *57) available, but the CS rep said not.

My question is this: is there some sort of CRTC mandate on a carrier to provide such services in aid to the police, courts and so on?

 

[Jake]

Call the local police and report it. Now. They will take care of it. If you can, record the times, dates and the voice then take all that to the police.

 

[Camera.Ken]

Thanks, Did It Quickly

Hi Jake:

Good advice.

I did report it to the police within 10 minutes of it's arrival. I wrote down the date, time and so on. But could not record the very brief call. In fact, I don't think I know how to do that.

An officer came to visit my home, and we discussed the next steps extensively. Several measures are now in place.

But I did call PetroCan too, who could offer no on-demand tracing. They did offer to change my cell number at no cost.

 

[Jake]

But I did call PetroCan too, who could offer no on-demand tracing

Perhaps something like this might fall under the Rogers MVNO umbrella. It would not hurt to call and ask those questions. If the CSR is unsure ask them to ask their manager since this is a very important request.