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Best way to cancel Shaw?

54753 Views 20 Replies 14 Participants Last post by  x katt x
Hi all,

I finally pulled the trigger and signed up for Telus Optik. I am transferring my phone, tv, and internet from Shaw. My install date is October 8.

I am currently paid up to October 7 with Shaw. Telus told me I could cancel my tv and internet with Shaw in advance but not the phone. It seems that if I cancel with Shaw now then it should be pretty seamless for the switch to telus.

The problem is that if I cancel the phone after October 7 I think I have to pay for a whole other month with Shaw. Or will Shaw only bill me for a couple of days for the phone?

Telus also said they will cancel the services for me when they install my service if I want (I have to sign something). Is there any benefit to this?

Any advice will be appreciated! I just don't want to give Shaw any more money than I have to!
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Ah, I hadn't thought about giving Shaw "notice" that I was going to switch... guess I'm going to have to move my install, even though it's just TV and Internet. Got given a date next week to switch to Optik. :(
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