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Best way to cancel Shaw?

54781 Views 20 Replies 14 Participants Last post by  x katt x
Hi all,

I finally pulled the trigger and signed up for Telus Optik. I am transferring my phone, tv, and internet from Shaw. My install date is October 8.

I am currently paid up to October 7 with Shaw. Telus told me I could cancel my tv and internet with Shaw in advance but not the phone. It seems that if I cancel with Shaw now then it should be pretty seamless for the switch to telus.

The problem is that if I cancel the phone after October 7 I think I have to pay for a whole other month with Shaw. Or will Shaw only bill me for a couple of days for the phone?

Telus also said they will cancel the services for me when they install my service if I want (I have to sign something). Is there any benefit to this?

Any advice will be appreciated! I just don't want to give Shaw any more money than I have to!
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A few years back when I canceled my Shaw service, I called them to downgrade my service the the most basic, then a few days later, called again to cancel my service. End up getting some refund back. Of course it works only if you want Optik now insteading of waiting until end of the billing cycle.
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