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Does anyone know what versions of the 9242 are still having the EHD disconnect problem and which are not with v183 of the firmware?

I have a 9242 with a hardware ID of RFHD-N using v183 of the firmware and I still have the EHD disconnect problem using a Lacie 750 GB. I remember reading that some folks did not have the disconnect problem with 9242 that had a hardware Id of RFPD-N even using V182 of the firmware.

You can find your firmware via the Menu: 6-1-3-Next-Next.
I also have a 9242 with the hardware Id of RFHD-N With V183 firmware and I have problems w/ the disconnect so maybe your on to something. When I called bell about my issue, they didn't hesitate to offer to send me another 9242. So maybe this is the batch that has the problem?
 

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RFPD-N and the EHD is working as advertised. It was also working before the v183 update. So it looks like your info may be correct.

I have used two HDs and both seem to work. IOGear triple interface case with PATA 230 HD and a WD MyBook Home 1TB (partitioned to 2 - 0.5 TB volumes).

I have only watched movies directly from the EHD as it takes too long to copy back to the PVR. So, I can't report on the stability of the Restore.
 

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Does anyone know what versions of the 9242 are still having the EHD disconnect problem and which are not with v183 of the firmware?

I have a 9242 with a hardware ID of RFHD-N using v183 of the firmware and I still have the EHD disconnect problem using a Lacie 750 GB. I remember reading that some folks did not have the disconnect problem with 9242 that had a hardware Id of RFPD-N even using V182 of the firmware.

You can find your firmware via the Menu: 6-1-3-Next-Next.
I have the 9242 with a hardware id= RFHD-N . I also have the 750gig LaCie drive recommended by Bell. It works great now. Before v183 I would get disconnects consistently (and I tried 3 different drives). Perhaps there's some other difference other than the hardware id? Or does that define the model completely?

philip
 

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Just bought this PVR new 1.5 months ago, but have RFHD-N (which I presume is older than RFPD)
bootstrap 1718
f/w 183
Maxtor 300GB in a Vantec Nexstar enclosure.

Had to wipe EHD because it was full and would still reboot receiver on access following the fw update.

Now still can't play smoothly from EHD, nor restore anything back from EHD without it erroring on xfer about 50% through the copy process (consistently).

Doesn't reboot the receiver on access any more but it's still useless for me to use this EHD.

For someone with such a recent new purchase, do I have a way to get Bell to send me an RFPD unit which is also new, instead of refurb?

Any way for me to safely get my PVR's recordings transferred to the replacement unit?

It sure would be nice if you could connect two receivers together via ethernet or USB.
 

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Discussion Starter #66
Mine is RFHD-N and I've never had any issues with the EHD (WD 1TB drive), even with V182.

-Mike
 

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Do people who are having problems restoring recordings to the internal HD's also have problems playing directly from the EHD's? If not, then why even bother to restore? I don't see the value of restoring at all. Assuming Bell can get this to work by playing from EHD, why even have the restore function as an option?
 

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Meatbag, assuming the new receiver will work, just transfer all recordings onto EHD, then play from EHD on your replacement 9242. Mine worked fine, hopefully yours will too.
 

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EHD Suggestions

Been waiting for the update before I add a EHD. Other than LaCie, what works without problems? I've got Seagate SATAII 500G in NexStar 3 cases on my computer. Quiet and fast, 32M cache. I can put that together for just over $100. Any issues with SATA drives?
 

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Been waiting for the update before I add a EHD. Other than LaCie, what works without problems? I've got Seagate SATAII 500G in NexStar 3 cases on my computer. Quiet and fast, 32M cache. I can put that together for just over $100. Any issues with SATA drives?
DaDD, I have 2 seagates 500GB (same HDs as yours) in JBOD (just a bunch of drives) mode in a Nexstar MX box. My 9242 reads 1000hrs standard def and 133hrs in hi def. No problems observed, works just fine. The only thing is that the Nexstar is equiped with a fan and it does generate some noise but I find it to be quite tolerable.
 

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it works

After waiting for 10 days the replacement pvr finally arrived, after sychronizing it by phone, it took the usual several hrs for all the programming to return, I did a check switch. And behold everything works as it was advertised. I can play back and archive from the EHD, and also restore programs to the pvr. My new/refurb 9242 is in good shape, it has v183, RFHD-N and bootstrap 1714. So far so good, I would recommend to anyone-else out there who is still having problems to get their pvr replaced. thanks everyone for your informed help.
 

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Not working!

I have tried many EHDs, the only it works 250G Comstar with V182/183.
I picked up another Lacie 750G yesterday, it used had issue with USB disconnect but this time is different problem.
After in play for a while, the picture suddenly was freezed and the receiver reboot. A message showed up to ask you to disconnect power for 5 minutes! I could not access to internal ED until I disconnected USB port.

Well so much for the upgrade FW!
 

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Hi guys,

Quick question can you put other stuff on EHDD or has to be used solely with the PVR. I have music and pictures need to back up off my lap and wondering if could use the same EHDD to do this as one I'll use with the PVR, or if need to seperate EHDD. Thanks in advance.

Cheers,
 

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Discussion Starter #76
It can only be used on the PVR. If you attach it with an unknown file system, the PVR will prompt to format it.

-Mike
 

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Receiver just killed EHD

I came home yesterday, the receiver did not display external hard drive any more. I was trying to archive my 30hr recordings in morning, but now EHD is not spinning any more. It's new Lacie 750G drive I bought 1 day ago.
I will try to exchange for another one, see how it will go.
 

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Well I went ahead and purchased the Zdata 640GB drive and it was recognized and formatted fine. Gave me 85Hrs HD. I transferred a bunch of recordings and everything looked good.

I started watching an SD show (lower bandwith) and about 15 minutes in.....gasp...the dreaded disconnect message. How depressing.

I have firmware V183 , hw id RFHD-N and bootstrap 1714. Has anybody been able to get around the disconnect problem in 183 by doing anything other than swapping out the 9242 ? It has worked flawless for me for a year so far with almost zero audio drop outs and was brand new when I got it. (It's a rental). I would hate to swap it out for some beat up referb.

What about swapping USB cables ? Rebooting etc ? Anything like that work for anybody ?
 

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Well I went ahead and purchased the Zdata 640GB drive and it was recognized and formatted fine. Gave me 85Hrs HD. I transferred a bunch of recordings and everything looked good.

I started watching an SD show (lower bandwith) and about 15 minutes in.....gasp...the dreaded disconnect message. How depressing.

I have firmware V183 , hw id RFHD-N and bootstrap 1714. Has anybody been able to get around the disconnect problem in 183 by doing anything other than swapping out the 9242 ? It has worked flawless for me for a year so far with almost zero audio drop outs and was brand new when I got it. (It's a rental). I would hate to swap it out for some beat up referb.

What about swapping USB cables ? Rebooting etc ? Anything like that work for anybody ?
Chances are that you might have to swap the machine, the good thing is is that its a rental and they (Bell) have no choice but to give you what you pay for. I my self encountered eternal problems with my rented 9242 and Bell inturn sent me a refurbished one which kicks ass with no problems at all. My external HDDare a pair of Seagates 500Gb in a Nexstar MX encloseur and thus far, not a single problem. I think it might be worth it to get a refurbished one. I do know that Bell has swapped a ton of 9242s, there might be a bad batch in the Bell warehouse which Bell is trying to pawn off on their clients. God knows when it comes to Bell. As for the USB cable, I know there is a max length for the cable, I think its either 15 or 20 feet, the best is the shortest. rebooting would simply flush the RAM and reset the system not necessarly fixing the problem. Good luck
 

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Closed and EHD

I just talk to technical support and confirmed this.

If closed caption is enabled.

When you playback from External drive, you may have the disconneted error.

They are supposed to work on this...

RD
 
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