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Discussion Starter #1
I've seen ads for Bell MTS Whole Home Wi-Fi for the last few months. The service was introduced in Ontario and Quebec in 2018.

Bell has partnered with Plume to deliver new access points, called pods, to extend Wi-Fi coverage throughout the home using a mesh network.

Whole Home Wi-Fi
Whole Home Wi-Fi FAQs

6-pack rental $5/month, additional pods are $2/month each.

Note that the app that allows you to manage the internet doesn't work with MTS yet. Bell in Ontario charges $5/month for only 4 pods.
 

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Discussion Starter #3
The power outlet only powers the pod. It's a Wi-Fi mesh network, which means the Wi-Fi signal can be relayed from pod to pod.
 

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Just wondering would a pod be able to be installed outside in an in-use cover (the ones with the bubble)? I had one of my friends ask my thoughts about doing this as he wants better coverage on his deck so his wife can use her tablet outside.

BellMTS's web page says they are not certified for outdoor use but I am thinking that they are not certified to be out there unprotected with the normal flap style outdoor receptacle.

The in-use cover would keep it dry but may trap in heat on a hot day.
 

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Discussion Starter #5
@mbhydro If the deck is attached to the house, they should be able to plug a pod on or near the exterior wall. If the deck is long, they could even use 2 pods at opposite ends of the deck.

I looked up the info on the Plume site and found the following, which means the in-use cover will probably trap too much heat. They could keep that idea as a last resort if nothing else works. A cover with a larger opening at the bottom is probably better for heat dissipation, keeping in mind there will be at least a small opening for the electrical cord, which should be kept open.

Operating Requirements
Temperature: 32 - 95 F (0 - 35C)
Humidity: 10% - 90% relative

More info: Can I plug a pod outdoors?
We recommend that you keep your Plume pods inside and away from rain or moisture. If you want to improve Wi-Fi coverage in your outdoor space, we suggest that you place a pod just inside your door or take it outside only when you need it for a get together.
They may need additional pods between the exterior wall and the router to relay the signal. From the Bell MTS FAQ:
Once moved, pods require a minimum of 10 minutes to recalibrate their connection to the rest of the network. Allow for up to 48 hours for full optimization.
They can rent them or a month for $5 to see if it works well in their situation.
 

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The best way to use these pods is to install them half way between the router and the dead zone. For longer distances, placing two of them at 1/3 intervals may be required. The pods themselves need to be placed where they will receive a good signal from the router and provide a good signal to the dead zone or additional pod. For outside areas, placing them on an adjacent inside wall may be best. They should not be placed in a dead zone because that will simply create a strong signal with a slow or unusable connection between the pod and the router.

Reception in outside areas may be difficult due to materials in outside walls that block RF signals. For difficult areas it may be necessary to use a Powerline adapter such as the TP-Link TL-WPA8630 kit. The wifi pod would be placed in or near the dead zone with the main unit connected directly to the main router. If placed outside, it would need to be protected from moisture, heat and sunlight.
 

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thanks Dr. Dave and ExDilbert for the suggestions. I'm going to talk to my friend later today so I'll pass on your comments.
 

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Just thought I would update to say that when I dropped over to my friends we checked the Pace box settings and found the WIFI power was for some reason on the lowest setting. Bumping it up to mid range seemed to eliminate the problem of no WiFi on their deck.

At this point it looks like they don't need the pods.
 

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Discussion Starter #9
I don't know how long it has been available, but the Bell app now works in Manitoba if you have the Wi-Fi pods. If you download the app, check the bottom of the login screen - there's a separate login for Manitoba customers. With the Wi-Fi app, you can:
  • Pause Internet
  • Check the network status
  • Share your Wi-Fi
  • Monitor access
 

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I've tried over and over...but get the same message...username/password is invalid.
I have the right password because I can log in online but not the Bell wifi app.
Yes I chose the Manitoba option.
 

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Discussion Starter #11
I've tried over and over...but get the same message...username/password is invalid.
Do you have the pods installed? Are you using the "MyAccount" user name and password?

I don't have the pods, but I installed the app and was able to login to the point where it told me something along the lines that the app wasn't compatible with my installation. That's when I read that in Manitoba the app only works with the pods.
 

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That’s too bad it doesn’t work with only homehub3000 I know Bell in Ontario and Quebec works with homehub. On other note I saw on Bell MTS twitter feed that they will be releasing Fibe TV app with Bell MTS will launch by the end of the year!


Sent from my iPad using Tapatalk
 

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I've tried over and over...but get the same message...username/password is invalid.
I have the right password because I can log in online but not the Bell wifi app.
Yes I chose the Manitoba option.
I reloaded the app and re-tested using the "MyAccount" user name and password that I use to login to access my MTS bill. The app accepts my username and gives the message "This app is currently only available with certain modems and modem software, Please check back later."

What message are you getting?
 

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I reloaded the app and re-tested using the "MyAccount" user name and password that I use to login to access my MTS bill. The app accepts my username and gives the message "This app is currently only available with certain modems and modem software, Please check back later."

What message are you getting?
I keep getting the error message: "username/password is invalid"...but it isn't.
I even went online and changed my username/password and still I get the same message.
 

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Discussion Starter #16
You may have to contact Bell MTS support to sort things out.

Here are some possibilities you can check into. If there is a username/password on the pods, it may have to match MyAccount. Your modem may have to be upgraded to the current version. If you have your own router, you probably have to have the pods and your app connecting to the MTS modem.
 

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Finally figured this out after calling for help...apparently the first person who pays your bill is the only username you can use.
My wife did this years ago, so I have to use her username...now it works perfecting and I've named all the pods making it much easier to see if something goes wrong.
And of course i get to bug the kids once in a while lol
Thanks everyone...
 

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dm_4u? so you have 2 MyBell usernames? and you were using the wrong one? Yes the MyBell that your bill is tied to should be the correct one., not sure why you have more than one? do u have other bell or bell aliant servies under different bills that are maybe not consolidated into one?
 

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Discussion Starter #19
Bell MTS accounts are totally separate from Bell Canada accounts. For example, I have a Bell MTS MyAccount for my TV and internet and a MyBell account for my Bell Canada cell phone.

MTS allows up to 8 "shared services" accounts, which are basically sub-accounts that optionally allow access to TV apps, Stingray Music and MyPVR. They don't control any access or billing such as adding new theme packs, etc.
 

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Yes...I could have a BellMTS MyAccount that allows me to see the bill and all our services but it wouldn't let me use the app...her username worked right away lol.
 
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