It happens. It's a hard drive failure. If a DRA wasn't able to recover your service then it's probably pooched.
Even on my PC I have had hard drives that lasted years and others that lasted only months. My point is this isn't specific to your STB but anything that has a hard drive in it.
Even on my PC I have had hard drives that lasted years and others that lasted only months. My point is this isn't specific to your STB but anything that has a hard drive in it.