Canadian TV, Computing and Home Theatre Forums banner
1 - 20 of 21 Posts

· Registered
Joined
·
567 Posts
Discussion Starter · #1 ·
Hearing colleagues have received email informing them that the max overage is going from $30 to $60, effective Jan 2011.

OMG @ Bell's inaptly named "Performance" Internet plan:

Ontario - 25GB of usage per month; $2.00/additional GB, (max. $60/mo.),
Québec - 60GB of usage per month; $2.50/additional GB, (max. $60/mo.)

Nice that Bell waited for the UBB green-light before sticking in the latest knife.
 

· Registered
Joined
·
384 Posts
Maybe Bell will double the cap at the same time! loll Yeah like they ever do THAT! Bell do offer a 40Gb extra insurance plan for $5! Since I got it I never busted my new 100Gb cap. I can't believe how much Ontarian are getting the shaft at 25Gb!
 

· Registered
Joined
·
7,114 Posts
The new rate is designed to be a Netflix killer, no doubt. The memo to push customers into higher priced plans is probably going out at the same time. Bell is totally out of control. Their business strategy appears to be an inflationary double digit price increase to customers at a time when many people cannot afford basic services. I have no doubt that many people will just be "polite Canadians" and bend over when requested.
 

· Registered
Joined
·
10 Posts
Just recieved this mail too. It's unbelievable. I have fibe internet and fibe TV.
I use a lot of gigabytes every month and was getting used to pay 30$ for it... but 60$? Come on, what do they think of their customers!

On the mail I got they tell me I can cancel my account... I don't know if I will, but if I do they will lose an internet AND tv customer since they can't provide bell fibe TV without internet.

I'm clearly disgusted.
 

· Registered
Joined
·
3,231 Posts
So with fibre tv you get a tv bandwidth cap???? Can u get fibre tv without internet?
 

· Registered
Joined
·
7,114 Posts
On the mail I got they tell me I can cancel my account...
I would. There are options from independent ISPs, such as Teksavvy. They can't provide 25Mbps, due to restrictions imposed by Bell, but they can do up to 10Mbps with MLP DSL or cable. For TV, there are 2 satellite services plus cable and OTA. Then there is the inevitable save offer from Bell, after cancellation.
 

· Registered
Joined
·
1,578 Posts
Videotron charges $4.50 / GB when you go over (thats more than 2x what Bell charges) up to a max of $50.

Bell Charges $5/month for an extra 40GB - a reasonable charge.

I don't mind paying for what I use. I get value from Netflix - so I pay Netflix. Why shouldn't Bell (or any other ISP) get their fair share too?
 

· Registered
Joined
·
3,231 Posts
nothing wrong with there fair share. just when you double a price like that its an attach on consumers that subscribe to netflix as well as those who do not!

So in order for them to smother out affordable tv options they penalize all of us...

bottom line is bell gets more then there fair share now. alot more.. now they are doubling there fair share...
 

· Registered
Joined
·
7,114 Posts
Bell Charges $5/month for an extra 40GB - a reasonable charge.
I agree that $5 for 40GB would be reasonable, if that's what they actually charged for using 40GB. As implemented, it bears a closer resemblance to a protection racket than an actual price. Since Bell lowered the caps and raised the overage charges, it's kind of like a mob shakedown. Bell is basically saying, pay us $5 now or we will come after you for $60 later. What's next, 30GB caps, $120 penalties and $10/mo "assurance" fees?
 

· Registered
Joined
·
2 Posts
Whole World has FLAT/unlimited packages and only in Canada you can't have the same normal provider without a cap. How's that possible?
And why people are satisfied with this services? Canada=Most expensive services including cell phone packages,internet,TV, phone, etc.:mad:
I don't get this monopoly over the Canadian people. Retardos, hellloooooooo South Korea is going 1gbps soon and we are still struggling with caps?????? WTFFFFFF????
 

· Registered
Joined
·
10 Posts
Called them today acting as if I was about to cancel tv and internet, but it appears they can't do anything.

The worst being the woman I had on the phone was discovering this info with me, and asked me to read the letter I recieved. She understood why I wanted to cancel everything since I would pay much more in january...
 

· Registered
Joined
·
1,578 Posts
I don't really have too much sympathy for you. If you were ok with paying $30 extra each month, you must have been downloading a lot. For $30 you could get an additional 240 GB.

Many other services do not have a $ cap - like mobile roaming charges. Not sure why you feel Bell owes you a low cap like $30.
 

· Registered
Joined
·
7,114 Posts
Not sure why you feel Bell owes you a low cap like $30.
Maybe because these charges are outrageously expansive and bear no relation to reality. Maybe because other countries don't have such charges and would outlaw them if ISPs tried to pull this crap. (Like the FCC did in the US.) Maybe it's because independent ISPs have much higher caps and sell extra bandwidth for a fraction of what Bell and Rogers charge. Or could it be that these charges are anti-competitive and restrict innovation, such as streaming video from sites such as You Tube, Netflix and independent broadcasters. Take your pick, Bell is just wrong for charging these fees and the CRTC is wrong for allowing it.
 

· Registered
Joined
·
1,578 Posts
What other countries do or do not do, have no bearing on what happens in Canada. Other countries may not have socialized medicine. Others have no workers rights or freedoms.

If other ISPs have higher caps or sell bandwidth a lower cost, who is stopping anyone from choosing those ISPs. No one is forcing you to choose Bell. It is not a monopoly. It is all about what the market will bear. Videotron, Rogers are no different.

I don't understand why this practice is anti-competitive. Should Bell allow us all to download whatever for some fixed cost, and allow all the over-the-top players like Netflix get a free ride and reap all the benefits of the infrastructure put in place by Bell and others?

Unless the network infrastructure players make money, there won't be an infrastructure for anyone to use. With more and more high bandwidth services emerging, without restrictions Bell will need to invest more and more in the infrastructure to provide service. Without increased revenue, how do you expect Bell to pay for that?

If everyone would pay their fair share (and that means those using more, pay more), the costs would remain reasonable and low. I am not interested in having my rates go up, because some choose to download torrents all day long.

If you think that the networks have infinite capacity and require no investment as traffic grows, I am sorry to tell you that is not the case.
 

· Registered
Joined
·
2,014 Posts
What other countries do or do not do, have no bearing on what happens in Canada. Other countries may not have socialized medicine. Others have no workers rights or freedoms.
You really can't be implying that my health care or workplace rights has anything to with being ripped off by Bell are you? In case you are, FYI - Bell is a private for profit corporation. Yes, their market may be heavily regulated by their buddies over at the CRTC but the profits do go to the shareholders. Not into health care and not into workers rights.
 

· Registered
Joined
·
10 Posts
My point is not I'm judging the fact that bell is billing overage... I knew it when I subscribed to their fibe offer.

My point is I have a contract, and they change it, just because they want it, and there's nothing I can do except changing ISP. That's what makes me sick.

And what I do with my internet connection, even if I want to use it A LOT, is not bell's problem. If they didn't want someone to be able to use it as they want, they should have done like videotron : they don't have a max charge for overage.
 

· Registered
Joined
·
1,578 Posts
If they changed the terms of your contract, you have grounds to ask for a "grandfather" clause. I agree they don't have a right to change the terms of your contract after you signed. They try often to do that, but they shouldn't be allowed - after all, you aren't. I would demand they honour the terms of your contract - cap of $30. Keep asking for a supervisor until you get to someone who will do that for you.
 
1 - 20 of 21 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top