I have had this new remote since Feb 2, so little more than ONE month. One of the 6 keys next to the LCD display has just died on me. I'm really pissed. When I push it, I feel it click, but nothing happens, the remote won't even light up when I push the key. All other keys work. I even tried updating the rmeote, but no effect. Since I have had it for more than 1 month, I doubt the store will take it back. More worrisome is the fact that this has happened so soon after I bought it. Is this a common problem? Has anyone else had this happen?
If Logitech ships me a replacement one, will I have the same problem again with another bad key on the new remote in another month? I'm wondering if the new 880 model has better quality keys? If so, I wonder what would be the chance Best Buy would give me my money back until the 880 comes out? I am not impressed, this is a $250 remote! I expected far better quality than this.
If Logitech ships me a replacement one, will I have the same problem again with another bad key on the new remote in another month? I'm wondering if the new 880 model has better quality keys? If so, I wonder what would be the chance Best Buy would give me my money back until the 880 comes out? I am not impressed, this is a $250 remote! I expected far better quality than this.