Apple today announced a voluntary recall on Beats Pill XL speakers after determining that the speakers, in rare cases, may overheat and pose a fire safety risk. The speakers have been sold by Apple since January 2014.

Apple has requested that anyone who owns a Beats Pill XL speaker stop using it immediately and contact them about returning the speaker to Apple.

Thankfully (in addition to acknowledging the safety hazard) Apple is offering a reimbursement of $395 for the cost of the speaker via either electronic payment or Apple Store credit.

The Beats Pill XL can be identified by the Beats “b” logo on the speaker grille and the words “beats pill XL” on the handle. The product was sold in five colours: black, metallic sky, pink, titanium and white.

The Beats Pill XL was first introduced by Beats by Dre in November 2013, with Apple acquiring Beats in 2014. Unfortunately, this means that if you purchased your Pill XL prior to January 2014, you likely won’t be eligible for Apple’s recall.

If you believe you are eligible for the recall, go to Apple’s website and fill out the necessary web form. Apple has said they will send customers a postage paid box to return the Pill XL speaker in and once received on their end, customers will be reimbursed within approximately 3 weeks.

All requests must can be made via https://www.apple.com/ca/support/beats-pillxl-recall

 

[Source: Apple Canada]