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It's an iPhone app, not an iPad app (but will work on both). Showed me my recorded programs correctly but there's three manual recordings for next week I don't recognize and a "Minute to Win It" recording that I didn't make. My guess is these are shows which are ending this week.
 

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I assume this would also work on a regular computer? The remote TV manager link is not available after I logged into my account either. I'm guessing it may take them a while to make this available for all accounts? I assume this was part of May 12/13 firmware update (for the 8300)? I see from the Remote TV Manager FAQs that this is not yet available for the 8642. The link in post 31 was quite useful.
Yes, it sounds like the plan is to have it available from all platforms, but for whatever reason the web link is not posted yet. Ironically, the help page mentioned earlier in this thread (and the magazine ad IIRC) both said the mobile apps would follow later.

FWIW, the Apple app says it was posted May 4th in the app store.
 

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It's an iPhone app, not an iPad app (but will work on both). Showed me my recorded programs correctly but there's three manual recordings for next week I don't recognize and a "Minute to Win It" recording that I didn't make. My guess is these are shows which are ending this week.
Actually, now that you mention it, you are exactly correct - it is only an iPhone app, which also runs on iPad (as evidenced by the ugly resolution when running "full screen"). I'm mostly a PC guy, don't own any Apple products myself. ;)

Also, I did notice a couple Manual recordings in my list that I didn't recognize, and I think a couple others strange scheduled recordings. Didn't think much of it at the time...
 

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Go the Quick Start menu, select Self Service, and then Name My Box
Yes, this is correct; I had already selected "Living Room" as my PVR name when that choice on the QSG first became available a few months back, and when I logged into the Remote TV Manager, that is indeed what it was named.
 

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I think there is a bug with shows that you set to record always and that are not scheduled. My wife has some of those in the list and I noticed oddball programs listed instead. Perhaps they are programs airing at the time her shows would normally record. That could cause some problems for people who decide to delete those programs and then miss shows.
 

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In terms of actual deletion of the programs on each individual PVR, the programs are actually deleted. However, everytime I reopened the iTouch app, the deleted programs re-appeared. Anything I can do to stop this from occuring?
 

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Thanks for the link, 57.

Yikes, taking 24-48 hours to sync... what's the point of having it then? LOL! Within 48 hours I can just go home and delete whatever needed deletion and got instant confirmation from the individual boxes. :D :D
 

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Well it is "up to". Perhaps that's why it's unavailable between 2AM-6AM per the FAQ - synching??? So, if you make the change at 7AM, you need to wait until 7AM then next day - 24 hours later. If you make the change at 1AM, perhaps it would be visible at 7AM - 6 hours later... This is speculation on my part.

I'm sure the main purpose is to schedule a single recording that you find out about while travelling, or need to schedule because you're travelling more than 14 days (manual recording limit). Beyond that, I'm sure it's a lot easier to do your scheduling/deleting at home (excepting multiple deletions) Note that the "restrictions" you can place on certain channels, programming, etc are not available via the Remote TV manager - they warn people not to give "others" (children I assume) the rights to your remote manager functionality.
 

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Re: synching - I think this only occurs when the PVR falls off the network for some reason. I scheduled a 2:35 a.m. recording at 12:30 a.m. this morning and it recorded fine.
 

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Error message

Any one else getting this error message:

Unable to retrieve account information

When logging into the ios app? Thanks in advance.
 

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I sent an email to Rogers about this and received this reply:

Dear Sir/Madam,

Thank you for taking the time to write to us, we appreciate your use of
online customer service.

Please be advised that Rogers had previously announced that Remote TV
Manager would be available on April 17 but the launch date has been
postponed.

Please note that Remote TV Manager is now available for iPhone users.
Remote TV Manager allows you to manage your HD PVR remotely through an
iPhone mobile application.

For any further questions or concerns, please feel free to respond to
this email, contact our Customer Care department by phone at
1-888-764-3771 from 6AM-2AM(EST) 7 days a week or contact our Live
Support group by clicking the link provided below as they are available
to serve you from 8am-Midnight(EST), 7 days a week.
 

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8642 PVR not supported yet

I got the same thing, unable to retrieve account info using the iPhone app. I have an 8642, which is not supported yet, so this is probably the reason. Also, in My Rogers under Cable Television, the Remote TV Manager option is not showing, again probably for the same reason.
 

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Both the Rogers FAQ and the Apple app store say that you need iOS 4+ in order to use the app. I have a 1st Gen iPod Touch. The maximum supported iOS version is 3.1.3 for this device. Just for kicks I decided to install the app to see if it would work...and it does. :D I am able to see my PVR, delete recordings, search the schedule - everything works.

I suppose there is a chance that Rogers will upgrade the app in the future and iOS 4 will be required. But for now all is good.
 
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