Canadian TV, Computing and Home Theatre Forums banner

1 - 5 of 5 Posts

·
Registered
Joined
·
744 Posts
Discussion Starter #1
Over the last week I've noticed on my call display that Rogers has been calling several times a day from 888-764-3771.

No messages and my account's not past due. Anyone else getting this?
 

·
Registered
Joined
·
1,027 Posts
They're probably doing calls to "see about getting you the best price possible"... They are basic customer service calls about getting you to renew contracts and taking a discount by agreeing to a new term. If you have call filtering service on your phone (like voip.ms does), then just add this number to the blocked list...
 

·
Registered
Joined
·
13 Posts
If you also have Rogers cable internet, they are likely trying to get you to commit to a long-term contract. The recent publicity about usage-based billing has made more people aware that there are alternatives to Bell and Rogers and they probably want to stop the flow of defectors.

I got a call from Rogers a few days ago offering to upgrade my usage caps and speed, based on the fact that I had exceeded my 95 GB limit several times in the past few months. I told them in no uncertain terms that: a) I already owned a modem and had no desire to rent a new one (even for "free"); b) I was quite happy with the 10 Mbps downloads that I currently have and saw no need for extra speed; and c) because of their outrageous overage fees, I fully intended to switch to Teksavvy internet once it's available in my area.

Tony
 

·
Registered
Joined
·
172 Posts
A few weeks back I was getting so many calls from their hired telemarketing firm to my cell phone that I finally asked to be removed from their call list and placed on do not call list.

This was for cell service.

Each call was to supposedly give me a "better" plan.
After telling them what I had, and what I wanted, they would claim I already had the "best" plan for my situation - without making any suggestions.

Somehow, word didn't get around at their end and the calls kept coming until asking to NOT be called was the last resort.

- Bill H.
 

·
Registered
Joined
·
30 Posts
Rogers is getting desperate. I have requested to cancel my Internet at the end of this month, and switch to Tech Savvy after 15 years. Enough is enough!
 
1 - 5 of 5 Posts
Top