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Any telus technicians here that can shed some information about this.

What does a digital home specialist/technician do exactly. How is it different as opposed to a telus I/R service tech

Any good reply is appreciated.

Thanks.
 

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I&R tech here. Digital home team techs are responsible for inside works - from demarc in. Basically when they show up the customer, all the outside works - CO jumpers and SAC work are done. They install the hardware and ensure service working. I&R techs however are responsible for everything leading up to service working at customers end. Hope that helps
 
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