Didn't read it all but I think you answered your own question.He sent that as his report and said he doubted that anything could be done as they wouldn't be able to replace the 40 year old cables in the concrete walls
An apartment building really isn't much different from a house, in the sense that, a cable company can't do much about the wiring inside the building. That is the homeowners or apartment building owners issue.
Don't think you can really blame Rogers for this one. (if the tech is accurate)