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Discussion Starter #1
This morning I connected my brand-new (not refurbished) 830. I got a 60 Hz slight hum from my TV set after I powered up the 830. I have never had that problem with anything I've connected to the TV. I guessed that it was a ground-loop problem so I plugged the TV into the same power bar as the 830. End of problem. Shaw Direct may wish to consider that if a customer calls in with that problem.

I expected drama, based on my previous refurb 630 problems. Nope, the activation went without drama. :) I really like the new guide that provides show Season# and Episode#.

My only little quibble is the connection instructions that came in the box. It says not to press any buttons until the "blue light" goes off and the 830 restarts. It never happened; all it needed was a refresh.

As a side note, the problem with my now going-to-the-dump 630 was that only WGN acted as if it was not subscribed although I have always been subscribed. My 600 continued to receive WGN. I went thru hoops with Shaw Direct and finally most of the channels on the 630 disappeared. That's it! Warranty or not, I don't want to fool with another 630 refurb so I ordered the 830. Glad I did.

Another side note, the online MY ACCOUNT does not show WGN as being subscribed. My wife told me NOT to call or CHAT Shaw about it. Don't fix what ain't broke.
 

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That guide feature " Season# and Episode# " sounds great. I wonder why the 630 can't be updated to have this feature? Many the time, I have had to go to the internet in order to find out which episode of a program we have missed.
 

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Discussion Starter #3
Sept 29, 12:05 PM Eastern – Just got a big notice on the TV screen asking if I want to install an update that would take about 2 hours. The option was to install now or dismiss for a Wednesday 2:30 AM install.

I have never seen such a notice from a 530 or 630. I thought that it was Samsung wanting an update to the TV set, but I have never allowed the set access to our internet.

The notice should have said that it was a SHAW DIRECT 830 update notice! 🙄
 

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On my 830, when I click on GUIDE, I like that the temperature in my area is now listed. Does anyone know if it's possible to change the temp from Celsius to Fahrenheit?
 

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Discussion Starter #5
On my 830, when I click on GUIDE, I like that the temperature in my area is now listed. Does anyone know if it's possible to change the temp from Celsius to Fahrenheit?
The 830 does not have the capability to make temperature conversions.

The 830 guide does not show temperatures; just date, time, and channel listings.
If you mean the Weather Network, it is not possible for the satellite viewer to change the temperatures format being broadcast.

I also prefer Fahrenheit to Celsius. You might try the online Weather Network website. That website offers an easy click to convert its display of temperatures between Fahrenheit and Celsius.

www.theweathernetwork.com/ca
 

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The last firmware update added the local weather to the guide when your 830 has internet access.
It’s a Nice touch and you can also fast forward and rewind a lot of the VOD titles.
A quick search on the Shaw Direct site didn’t show anyway to switch between Cel or F.
On my 830, when I click on GUIDE, I like that the temperature in my area is now listed. Does anyone know if it's possible to change the temp from Celsius to Fahrenheit?
 

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Discussion Starter #8
I assume that the location of my ISP node would be the location used by Shaw Direct to provide weather information. My assumption is based on my experience when I shop online, those businesses believe that I live many kilometers from my actual location. So much for rural life...
 

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Discussion Starter #9
Wacky 830. The last few weeks when I press the 830 skip back button on a recorded show, the picture would stutter and sound would stop, but the video would continue OR it would stutter and then the sound would go to descriptive audio. After 20 seconds or so it would go back to normal audio and video.

This morning the audio went completely out on channel 422. I checked with our 600 and all was fine with the 600 on that channel.

I warm re-started the 830. The audio and video was then fine on channel 422.
 

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Discussion Starter #10
Wacky 830. Once in a while, after changing channels a small static fragment of the previous show will appear over the new channel. Changing the channel and changing the channel back again clears the fragment.
 

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Discussion Starter #12
Can an 830 run in single tuner mode?
Quoting from Page 31 - Shaw Direct Satellite TV - User Guide
Version 2. 3 – Adara GA Last Updated: October 2017

Essential HD Receiver (HDDSR 800)
Advanced HDPVR (HD PVR 830)

User Manual PDF download

4G. Single Tuner Mode.
If you are unable to run two satellite lines from your dish to your PVR, you can enable “Single Tuner Mode.” This turns your dual tuner PVR into a single tuner PVR. When single tuner mode is active you can:
•Record one program while watching a previously recorded program
•Record one program and watch it live at the same time
•Record one program while watching a title on Shaw Direct On Demand

To enable Single Tuner Mode, press OPTIONS and select “Preferences”. Navigate to the Tuners & Storage header and enable “Single Tuner Mode”. You must follow the prompts to reboot your HDPVR to enable the setting.
Note that the working satellite line must be connected to SAT1 on the back of your HDPVR.
 

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Can an 830 run in single tuner mode?
Thread on a similar topic:

 

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Thanks 57, but unless I missed it, that thread doesn't answer my question. One person said a CSR said "No" but somebody else said something that implied it IS possible. NOTE: I'm talking single tuner and single cable not two tuners on single cable like Bell's PVR. I already have a 630 running in single cable single tuner mode. Can an 830 also do that?
 

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Discussion Starter #17
Here is an example of a fragment of another channel overlaying a small portion of an active channel.
11670
 

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Here is an example of a fragment of another channel overlaying a small portion of an active channel.
I would say it is most likely a flaw in the video chip in the 830. Another possibility is firmware or memory corruption. I wouldn't rule out the TV without further elimination. Less likely causes might be the HDMI cable or a weak signal. If not already done, I would reboot the 830 by unplugging it. Then I would check signal strengths. Then I would try it with another HDMI cable and TV. If possible I would try to force a firmware download as well.
 
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