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A 5400 RPM hard drive is often better for PVR use. They are quieter and run cooler. That's a benefit, especially in a PVR enclosure that was designed for a 5400 RPM drive. Media drives are preferred since they are designed to specifically handle multiple media streams efficiently. These days, they are typically marketed as surveillance hard drives since surveillance applications often record and playback multiple video streams. The other advantages to surveillance hard drives are longer design life and warranties at lower cost compared to many 7200 rpm drives. Rogers PVRs use standard 7200 RPM drives which adds significantly to the noise, vibration and heat they produce compared to other PVRs.
 

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guide view opionion

Maybe i am nitpicking, but one thing i find slightly annoying is that on the guide view, the left part of the screen is slightly shaded to indicate the actual time in comparison to the time shown at the top of the screen. For example if the top of the guide screen shows 7:00, 7:30. 8:00 and of course you see the channels and the shows, say it is 7;15, then part of the screen on the left of the elapsed time is shaded (from 7:00-7:15) to give you an indication of the approx time when view the guide. To me this is annoying as part of title is normally visible and left side of the title is slightly shaded. Not sure what the point of this is. I hate this feature. just my opinion anyhow...
 

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The point is to show that part of the show has already been aired and is no longer available live. Other makes of PVRs do this, not just the HDPVR 830.
 

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oh i get the concept and the reason, but depending on the colour of the category of the program, the shading stands out more then it does on some other category colors... personally i just find it distracting , but not a huge deal... thanks
 

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fast forward

Is it just me, but i find the fast forward very choppy on the 2X... i wish it was a true double speed... it was much smoother on the 630. I thought the 830 is an advanced unit and these things are supposed to be better and not worse. i dont understand why it is so jerky on the 2X.
 

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Now that I'm on here and actually posting - I wanted to poll this group on 8XX receiver features.
Features I would like to have on the 830. 1. More than one last channel recall ( I would like up to ten ) 2. The ability to rewind and record only a part of the program that you want to record and not the whole program. 3. Do something about the external hard drive having to be married to one receiver so that if the receiver has to be replaced, you dont lose the recordings on the external hard drive.
 

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Thanks @ralphf!

For #1, since the box only has two tuners, this may not be possible (but would have to consult with the developers).
#2, do you have a use case you could outline for this just so I better understand? I'm trying to think through how you would initiate this while also considering that most folks want the full recording on an impulse record. Perhaps the pop-up receives another button that says "Record from this point."?
#3. This would be against our agreements with the networks, so we wouldn't be able to implement this (I know, it's not ideal). It falls back to digital rights and the potential of sharing content between accounts.
 

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#3. I don't see the reasoning behind this response. Bell Satellite PVRs allow switching external drives between similar PVRs on the same account. The recordings are tied to the account, not the device. I don't see how preserving recordings when a PVR is replaced would contravene broadcaster agreements. It's a technical limitation of Shaw's external drive implementation, not a legal issue. It's also no different than whole home PVR or being able to watch recordings on other devices in the home, features which are available from other BDUs. It's also much less susceptible to abuse than being able to watch recordings or live TV on portable devices outside the home.
 

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Thanks @ralphf!

For #1, since the box only has two tuners, this may not be possible (but would have to consult with the developers).
#2, do you have a use case you could outline for this just so I better understand? I'm trying to think through how you would initiate this while also considering that most folks want the full recording on an impulse record. Perhaps the pop-up receives another button that says "Record from this point."?
#3. This would be against our agreements with the networks, so we wouldn't be able to implement this (I know, it's not ideal). It falls back to digital rights and the potential of sharing content between accounts.
#1. I dont believe the number of tuners has anything to do with last channel recall. The last channel is not stored in the tuners. I had a free to air receiver that had twenty channel recall, and it had one tuner.#2. Watching the news for 2 hours, then a news item comes on that I think my wife would like to see. So I want to rewind and record just that one item and not 2 hours. Also on TCM between movies they sometimes show shorts. Again I would like to back up and record just that short. Sports is another example where I would like to back up and record a certain play etc.
 

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#2. Watching the news for 2 hours, then a news item comes on that I think my wife would like to see. So I want to rewind and record just that one item and not 2 hours.
As an FYI, with Rogers' PVRs you can't do exactly that, but you can record a programme you have watched since you changed to that channel.

How is this done?

1. Provided you haven't changed channels, press "record". Since the PVR is automatically pausing live TV from the time you changed to that channel, the part of the programme before you pressed record, is "stored" anyway. (It will not record "save" a previous programme if you started watching before the start of the current programme, but it will save/record the current programme.)

2. Once the segment you want recorded is over, press "stop". I'm then presented with various options including "stop recording and save". I will then have the programme from when I changed to that channel until I hit "stop". I'm not sure if the 800 has a similar feature.

3. If you wish to record to the end of the programme in question, no further action (like hitting stop) is required, after you hit "record".

4. With the older firmware on Rogers it was possible to set an exact start and stop time (manual recording, much like a VCR, set before the start time), however, that option is no longer available with the new firmware and Rogers won't bring that back.

5. You cannot do exactly as you requested, which is to "rewind and record from a certain point onward."
 

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Thanks @ralphf
#3. This would be against our agreements with the networks, so we wouldn't be able to implement this (I know, it's not ideal). It falls back to digital rights and the potential of sharing content between accounts.
#3 . What is this agreement? I would like to read it. If I wanted to share anything with others, I can do that now. They can come to my house and watch it. If they want to watch it at their place, I could take the receiver and the hard drive to their place and connect it to their TV. Also can record on DVD or film it with a video camera. So, I wonder about this agreement.
 

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There are lots of agreements with rights holders that limit what BDUs allow their customers to do with various equipment.

Recording to a DVD, or videoing a programme are "allowed" because they degrade the original content and almost no one does that any more, especially since most programming is now available on the web or on demand. That ship has sailed.

Having friends over is also allowed, provided you don't charge money or have some other financial gain.

Not sure if you saw post 293 since you and I were typing at the same time.

Edit - Please remember that some of these "nice to have" features require additional code in the firmware which usually slows down the equipment. If there is little or no demand for these items, a BDU will not incorporate them for the good of the overall customer base.
 

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#3. I don't see the reasoning behind this response. Bell Satellite PVRs allow switching external drives between similar PVRs on the same account. The recordings are tied to the account, not the device. I don't see how preserving recordings when a PVR is replaced would contravene broadcaster agreements. It's a technical limitation of Shaw's external drive implementation, not a legal issue. It's also no different than whole home PVR or being able to watch recordings on other devices in the home, features which are available from other BDUs. It's also much less susceptible to abuse than being able to watch recordings or live TV on portable devices outside the home.
Thanks ExDilbert for your support and help. I wonder if SD will listen. I sure hope so.
 

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O/S Bloat

Thank you and amen.

... some of these "nice to have" features require additional code in the firmware which usually slows down the equipment. If there is little or no demand for these items, a BDU will not incorporate them for the good of the overall customer base.
 

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I wonder if SD will listen.
Dream on. At one time there was a thread over 50 pages long that detailed problems with Shaw Direct (then Star Choice) HD channels. Some of the issues are not yet fixed to this day, some 10-15 years later. Anyone looking for a BDU that will provide the latest features and technology needs to look elsewhere. Shaw Direct has been 5-10 years behind other BDUs when it comes to providing new equipment, new features and adding HD channels. I thought that Shaw Direct would have used the HDPVR 800 to add whole home technology but they missed that opportunity.
 

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@ExDilbert

Having stuck with Shaw Direct through many years I can say I do not find many issues (unresolved) with the signal nor the equipment. I do recognize that some people have issues with audio but I do not find I have those issues of late. The 600 series has very stable for years and the 800 series seems to have built off of that base. As to HD offerings they have surpassed Bell Satellite and by fall will be almost entirely HD. The final channels hopefully to be converted in spring 2020, where the HD version is available. As to audio issues I will acknowledge are talked about but they seem to be channel specific and may be a source/encoding issue or the users dish may need tweaking. There is for now an active Shaw Direct rep on the forum who seems to be listening and providing good feedback and is soliciting feedback on the hardware and service.

Shaw Direct having Vertical and Horizontal polarity is a little fussier to tune and all dishes need to be tweaked from time to time. Some transponders/channels seem to react to misaligned before others.

I have seen people with Rogers Navigator equipment and I would put Shaws PVR capabilities and reliability miles ahead. As to whole home it would be a nice to have but having read about Rogers implementation of it, it might be best that Shaw didn't go down that route.
 

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I had two Shaw HDPVR 600s for a year after they were introduced. Apart from one failing after a software update and the tiny hard drive (which I upgraded), I rather liked them. That doesn't negate the 500 series fiasco and the way Shaw treated customer over their own failure to provide MPEG4 compatibility. The 800 series seems to be as good or better than the 600 but it's too little too late.

As for Rogers NextBox issues, they originated with Cisco. Cisco should have fixed the problems but they decided to sell their NextBox subsidiary to another company and walk away. It is painfully obvious that Cisco was negligent and that Rogers is incapable of correcting the issues they caused.
 
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