[HowieDoin]

Hi folks....been seeing here and there where people have had to perform these resets on the 630....my questions are...how do you do each of them?....and what do they fix?....thanks...

 

[gzink]

Soft reset just press and hold power button. It will start a reboot.

Hard reset..perhaps search for the sequence for the 530. I believe it will be the same for a "factory reset". But then be prepared to go online and do a hit or phone for assistance.

 

[QCK]

Hard reset is just pulling out the power plug and then putting it back in.

 

[HowieDoin]

thanks for the replies....seems simple enough...

 

[SD 630 Support]

Hi HowieDoin,

For reference, here are the resets and terminology we use at Shaw Direct. These are what you'll be directed to do if you're speaking with an agent.

Front Panel Reset (FP/R) = Hold down the front panel power button for ~10 seconds.
AC Reset = Unplug the power from the wall or the back of the unit for ~30-60 seconds.