After a lot of research, I had hoped to get a HTC Desire on a 3 year contract with Telus. I spoke with Customer Services about setting up a voice/data plan around the Desire. However, Telus doesn't have any of these phones in stock but they are available at BB and FS.
PROBLEM: I couldn't negotiate a plan with the service rep without entering into a contract first. I then explained to the rep that I had not intentions of getting this phone if I couldn't get Telus to promise to waive the Set Up Fee and give me Call Display free on a 3 year "Voice and Data 65" in advance of heading over to a big box store.
Telus just lost $65 x 36 months because they couldn't / wouldn't find a solution.
PROBLEM: I couldn't negotiate a plan with the service rep without entering into a contract first. I then explained to the rep that I had not intentions of getting this phone if I couldn't get Telus to promise to waive the Set Up Fee and give me Call Display free on a 3 year "Voice and Data 65" in advance of heading over to a big box store.
Telus just lost $65 x 36 months because they couldn't / wouldn't find a solution.