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customer service

  1. Internet, Landline and Wireless Phone
    Received an automated call from Primus today. Our phone and internet service will be out of commission for 30 minutes between 1:30am and 4am Saturday morning in order for the company to make network upgrades in my area. It should have zero impact on me but it's nice to have the heads...
  2. Internet, Landline and Wireless Phone
    Hello everyone - I tried to find out an answer to this question all the forums, as it relates to TV, internet, mobile phone, satellite services and alike. If I have a dispute with my provider, can I make them retrieve the recorded call? I know for a fact the call was recorded because the CSR...
  3. Shaw Cable
    This thread is for folks to post good stories and bad about Shaw Cable Customer Service. If your posting a bad post, then at least try to post what knowledge is lacking and how the company might improve service rather than calling CSR's useless or idiots. Remember CSR's are human too and...
  4. Rogers Cable TV
    This thread is for folks to post good stories and bad about Rogers Customer Service. EDIT: Since changed to Rant thread since that is the bulk of posts ;) If your posting a bad post, then at least try to post what knowledge is lacking and how the company might improve service rather than...
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