Are you being billed too much? Is programming changing and you weren't aware of it? Here's how to fight back. On September 1 st , the Canadian Radio-Television and Telecommunications Commission (CRTC) started accepting complaints from Canadians related to their subscription TV services. The...

Consumers who have a complaint about the TV service they are receiving from a cable or satellite provider will soon be able to have their voice heard with the Commissioner for Complaints for Telecommunications Services, (CCTS). The CCTS currently functions as an independent watchdog on...

In its annual report released last week, Canada’s Commissioner for Complaints for Telecommunications Services (CCTS) is reporting an increase in telecom consumer complaints for the fourth straight year. The commission handles a wide range of complaints about products and services offered in the...

Despite having complete control over which television and radio stations receive licenses and having god-like powers over how cable, satellite radio and television, and telephone companies operate, the CRTC refuses to deal with Canadian consumers who have complaints about how these organizations...