Rogers to change Quickstart menu after customer complaints

Rogers Cable has informed Digital Home today that it plans to make changes to its new QuickStart Menu after a litany of complaints from subscribers.

The new Rogers menu, which forced users to pass through a Rogers marketing screen before they could get to their electronic program guide, met with near universal hatred by Digital Home readers since it was implemented in mid-January.

Rogers Cable customers upset about new Quickstart menu

Rogers Cable last week began the roll-out of its Quickstart menu to Digital Cable customers in Ontario. The new menu, which Digital Home first told our readers about in November, is now spooling to select Rogers digital cables north and east of Toronto.

Rogers Cable rolling out new program guide in January

Rogers Cable this week began informing select Digital Cable customers in Ontario that its new Interactive Program Guide (IPG) called QuickStart will be rolled out next month.

The new IPG will be provides more options and features than the existing guide including the ability to display what’s on six different channels at once divided by genre.