How to Complain to the CRTC About Your TV Service

You can now file complaints with the CRTC regarding your subscription TV service.

CRTC to Introduce New Watchdog for Cable and Satellite TV Complaints

Consumers who have a complaint about the TV service they are receiving from a cable or satellite provider will soon be able to have their voice heard with the Commissioner for Complaints for Telecommunications Services, (CCTS). The CCTS currently functions as an independent watchdog on complaints concerning telephone, wireless and Internet services, and will now […]

Complaints against Canadian wireless companies continue to climb

In its annual report released last week, Canada’s Commissioner for Complaints for Telecommunications Services (CCTS) is reporting an increase in telecom consumer complaints for the fourth straight year.

The commission handles a wide range of complaints about products and services offered in the telecommunications sector including: home telephone, wired and wireless internet access services, long distance telephone services wireless services, directory and operator services.