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Search: Posts Made By: Barb G
Forum: Bell Fibe TV   2012-05-16, 07:25 PM
Replies: 701
Views: 415,513
Posted By Barb G
Well, here's the latest. I called Bell and was...

Well, here's the latest. I called Bell and was escalated to the 'resolution' team. What this agent did was to have my pvr setup deleted from my account and added back in again. Apparently that...
Forum: Bell Fibe TV   2012-05-16, 09:38 AM
Replies: 701
Views: 415,513
Posted By Barb G
The Bell tech replaced my old white modem with a...

The Bell tech replaced my old white modem with a new black modem yesterday. Last night the problem recurred so I know it's not the PVR or the modem, so it's back to square one.
Forum: Bell Fibe TV   2012-05-13, 08:10 PM
Replies: 701
Views: 415,513
Posted By Barb G
John769: thanks for the info. I read the...

John769: thanks for the info. I read the 'Strange PVR' thread and it sounds like the same problem. Mine always shows .01 minutes recorded and the indicator never moves beyond the minute mark. But...
Forum: Bell Fibe TV   2012-05-12, 10:06 PM
Replies: 701
Views: 415,513
Posted By Barb G
Dr. Dave, you mean they could check my modem for...

Dr. Dave, you mean they could check my modem for error rates? If it's the guide or data stream, wouldn't other people be having this problem? Have you seen or heard of this before?

Thanks
Forum: Bell Fibe TV   2012-05-12, 09:35 PM
Replies: 701
Views: 415,513
Posted By Barb G
Unhappy Recording problem

Dr. Dave, I'm not sure if this problem belongs in this forum now, but as I'm the one who started it almost 2 years ago, here goes.

Since installation of Fibe TV in Aug. 2010, pretty much on a...
Forum: Bell Fibe TV   2011-03-09, 09:23 PM
Replies: 701
Views: 415,513
Posted By Barb G
Recording problem

I have encountered another recording problem a few times recently. When I select a 1 hour recorded program to watch, the length of the recording is displayed, for example, as 25 minutes. When the...
Forum: Bell Fibe TV   2011-01-17, 07:38 PM
Replies: 701
Views: 415,513
Posted By Barb G
Just an update: in the last couple of days when...

Just an update: in the last couple of days when watching a recording sometimes the picture freezes for 8 seconds or so and when it resumes there is no audio. The lack of audio continues until I...
Forum: Bell Fibe TV   2011-01-15, 09:53 PM
Replies: 701
Views: 415,513
Posted By Barb G
Well I may have to start whining and complaining...

Well I may have to start whining and complaining to Bell again!
Forum: Bell Fibe TV   2011-01-15, 02:19 PM
Replies: 701
Views: 415,513
Posted By Barb G
To those members in the Beach area, in the last 2...

To those members in the Beach area, in the last 2 weeks I've noticed numerous occurrances of pixelation and freezing as well as the info menu popping up a couple of times every day. I'm wondering if...
Forum: Bell Fibe TV   2011-01-04, 07:22 PM
Replies: 701
Views: 415,513
Posted By Barb G
@454Paul: I also had to take the surround sound...

@454Paul: I also had to take the surround sound off my audio settings to stop the audio drop outs. I did this about 6 weeks ago and haven't had any problems since just the occasional freezing.
Forum: Bell Fibe TV   2010-11-23, 05:34 PM
Replies: 701
Views: 415,513
Posted By Barb G
454Paul:does your tv picture ever freeze for 10 -...

454Paul:does your tv picture ever freeze for 10 - 15 seconds and then when it resumes the program has jumped a few seconds? This happens several times daily. I'm not experiencing pixelation anymore,...
Forum: Bell Fibe TV   2010-10-26, 07:49 PM
Replies: 701
Views: 415,513
Posted By Barb G
Since Oct.14th I've had pixelation and freezing...

Since Oct.14th I've had pixelation and freezing maybe 6 times over about 4 days with the most recent being today. However I noticed when I was with Rogers on analog cable that the picture would also...
Forum: Bell Fibe TV   2010-10-16, 08:27 PM
Replies: 701
Views: 415,513
Posted By Barb G
Dr. Dave, I'm sitting here listening to a...

Dr. Dave, I'm sitting here listening to a 'Galaxie' music channel and I got a summary popup menu:

Watch
Record episode
Record series
More showtimes

Oddly enough when I selected 'Record...
Forum: Bell Fibe TV   2010-10-16, 03:22 PM
Replies: 701
Views: 415,513
Posted By Barb G
ErikBraK1m: are you also in the Beach? The really...

ErikBraK1m: are you also in the Beach? The really bad problems were fixed Oct.14th and so far today I haven't had any problems.
Forum: Bell Fibe TV   2010-10-15, 09:31 PM
Replies: 701
Views: 415,513
Posted By Barb G
@pshine - I was just watching a recording from...

@pshine - I was just watching a recording from 11:00 pm yesterday and saw minor pixelation and then freezing at about 54 minutes in to the program so about 11:54 - 11:55 pm yesterday.

I just...
Forum: Bell Fibe TV   2010-10-15, 09:10 PM
Replies: 701
Views: 415,513
Posted By Barb G
@pshine - sorry but wasn't watching at 6:40 pm...

@pshine - sorry but wasn't watching at 6:40 pm today
The 'client version': 1.6.25314.3

It doesn't say TV2
Forum: Bell Fibe TV   2010-10-15, 06:11 PM
Replies: 701
Views: 415,513
Posted By Barb G
Just an update for those that have the popup...

Just an update for those that have the popup 'summary menu' problem, it just happened to me while watching a recording. I guess it was too much to hope that everything would be fixed!
Forum: Bell Fibe TV   2010-10-15, 04:57 PM
Replies: 701
Views: 415,513
Posted By Barb G
wm_cheng: have you noticed this today because the...

wm_cheng: have you noticed this today because the problem was fixed around 8:15 pm yesterday. I haven't had any video or audio problems since then and I've watched a whole bunch of stuff.
Forum: Bell Fibe TV   2010-10-15, 09:02 AM
Replies: 701
Views: 415,513
Posted By Barb G
The problems we were experiencing affected...

The problems we were experiencing affected telephone numbers with the exchange starting '69?'. I haven't noticed any audio problems either since last night, not even clipped words. Everything is...
Forum: Bell Fibe TV   2010-10-15, 07:01 AM
Replies: 701
Views: 415,513
Posted By Barb G
I'm just hoping this also resolves my 'summary...

I'm just hoping this also resolves my 'summary menu' problems - haven't had one in a few days but just when I think it's over, one pops up.
Forum: Bell Fibe TV   2010-10-14, 11:18 PM
Replies: 701
Views: 415,513
Posted By Barb G
Apparently it was a software upgrade they did to...

Apparently it was a software upgrade they did to try and improve things and obviously there was a glitch, according to the C.O.

This is the first forum I participated in and I found it comforting...
Forum: Bell Fibe TV   2010-10-14, 10:12 PM
Replies: 701
Views: 415,513
Posted By Barb G
Same here. I'm going to wait until 11:00 pm and...

Same here. I'm going to wait until 11:00 pm and then call the C.O. back and let them no everything looks good.

What will I do with all my free time now? No more whining and complaining!
Forum: Bell Fibe TV   2010-10-14, 08:57 PM
Replies: 701
Views: 415,513
Posted By Barb G
Got a call from the C.O. at 8:15 pm asking me to...

Got a call from the C.O. at 8:15 pm asking me to monitor for 15 minutes to see if there is still any pixelization. I didn't notice any just a couple of audio dropouts. He said if i see any...
Forum: Bell Fibe TV   2010-10-14, 07:12 PM
Replies: 701
Views: 415,513
Posted By Barb G
Oh pshine - you just gave me a good belly laugh...

Oh pshine - you just gave me a good belly laugh reading your last post! After all, what else can we do?
Forum: Bell Fibe TV   2010-10-14, 03:23 PM
Replies: 701
Views: 415,513
Posted By Barb G
Just got off the phone with Dave from the C.O....

Just got off the phone with Dave from the C.O. who has been trying to repair the hardware. I was 'monitoring' the situation for him for the last 30 minutes and still had numerous pixilizations,...
Forum: Bell Fibe TV   2010-10-14, 12:09 PM
Replies: 701
Views: 415,513
Posted By Barb G
The Bell tech just left and apparently they are...

The Bell tech just left and apparently they are going to replace the 'pass port' at the C.O. this afternoon. He doesn't know exactly when but says we will probably lose the TV service while they're...
Forum: Bell Fibe TV   2010-10-14, 11:39 AM
Replies: 701
Views: 415,513
Posted By Barb G
Hey pshine, if that was you on the phone with...

Hey pshine, if that was you on the phone with Bell tech Brian, he's at my place right now and seeing a lot of pixelating.
Forum: Bell Fibe TV   2010-10-14, 10:27 AM
Replies: 701
Views: 415,513
Posted By Barb G
The Bell tech just called and asked me about the...

The Bell tech just called and asked me about the problems I'm experiencing. I told him what was happening and that there are a number of us in the Beach area having the same problems and that another...
Forum: Bell Fibe TV   2010-10-13, 07:16 PM
Replies: 701
Views: 415,513
Posted By Barb G
I really hope they've found the problem because I...

I really hope they've found the problem because I really don't want to go through the hassle of changing. By the way, I complained to Bell about my service being so bad in September that gthey...
Forum: Bell Fibe TV   2010-10-13, 05:56 PM
Replies: 701
Views: 415,513
Posted By Barb G
The pixellization and freezing is so bad I can't...

The pixellization and freezing is so bad I can't even watch. A Bell tech is coming tomorrow morning (3rd service call since installation) to check the outside cables/equipment. I'm not too...
Showing results 1 to 30 of 40

 
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