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Search: Posts Made By: k801809
Forum: Shaw Direct Satellite   2019-04-17, 03:00 PM
Replies: 23
Views: 1,685
Posted By k801809
You'd want to run "tracert...

You'd want to run "tracert svc1.cdn.shawcable.net", and we'd also need your Unit ID/Address, as the receiver uploads logs of your speed test attempts which would be great to analyze.

The long and...
Forum: Shaw Direct Satellite   2019-03-28, 04:40 PM
Replies: 23
Views: 1,685
Posted By k801809
Sorry, I missed that that's how the receivers...

Sorry, I missed that that's how the receivers were connected. Thank you for clarifying.

At this point, I think we need to look at your routing. It's possible that your IP is getting directed to...
Forum: Shaw Direct Satellite   2019-03-25, 07:09 PM
Replies: 23
Views: 1,685
Posted By k801809
It's quite possible you're getting routed to the...

It's quite possible you're getting routed to the wrong CDN - you're right, those are definitely rough results. How are you connected to the router/modem? If not hardwired (IE Powerline Bridge, etc.),...
Forum: Shaw Direct Satellite   2019-03-14, 02:50 PM
Replies: 23
Views: 1,685
Posted By k801809
We (Shaw Direct) are aware of ongoing...

We (Shaw Direct) are aware of ongoing intermittent streaming issues with VOD - we are working with our vendor to resolve these, who have been making small tweaks quite frequently. It's been helping...
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