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Search: Posts Made By: chlang1002
Forum: Bell Fibe TV   2013-11-06, 07:36 AM
Replies: 702
Views: 415,789
Posted By chlang1002
From what I witnessed and heard from the techs,...

From what I witnessed and heard from the techs, all the cables inside the house were changed at least once. The only cable that is unchanged is the cable coming into the house from the grey box...
Forum: Bell Fibe TV   2013-11-05, 06:56 PM
Replies: 702
Views: 415,789
Posted By chlang1002
|-------------------------------------------------...

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| ...
Forum: Bell Fibe TV   2013-11-05, 04:52 PM
Replies: 702
Views: 415,789
Posted By chlang1002
I ran tracert twice and here is what I get: ...

I ran tracert twice and here is what I get:

1. <1ms <1ms <1ms monreseau.home 192.168.2.1
2. 3ms 7ms 2ms 10.11.16.249
3. * 9ms 9ms 10.178.206.158
4. ...
Forum: Bell Fibe TV   2013-11-05, 11:31 AM
Replies: 702
Views: 415,789
Posted By chlang1002
Exactly, between 10 to 15 seconds after changing...

Exactly, between 10 to 15 seconds after changing channels the TV pixilates, freezes, loss of sound or a combination of the three and it will last from 1 to 3 seconds then everything is normal until I...
Forum: Bell Fibe TV   2013-11-05, 09:02 AM
Replies: 702
Views: 415,789
Posted By chlang1002
The techs had me unplug everything in the house...

The techs had me unplug everything in the house that uses the modem wired or not. Also tried no lights, nothing electric on in the house except for the TV and Bell equipement. Also tried everything...
Forum: Bell Fibe TV   2013-11-04, 12:00 PM
Replies: 702
Views: 415,789
Posted By chlang1002
All the techs that have seen the problem say that...

All the techs that have seen the problem say that it is not normal, but I have not found anyone that can solve the problem.

Tech # 9 who was a no-show(again) on saturday is supposed to drop in...
Forum: Bell Fibe TV   2013-11-01, 07:24 PM
Replies: 702
Views: 415,789
Posted By chlang1002
I'm pretty sure they already did that at least...

I'm pretty sure they already did that at least once, they also changed the pigtail. Bell upper level techs(WHOC I think) refuse to action the problem and keep sending techs back saying the issue is...
Forum: Bell Fibe TV   2013-11-01, 06:22 PM
Replies: 702
Views: 415,789
Posted By chlang1002
Hi Larry, It was originally an Ethernet...

Hi Larry,

It was originally an Ethernet cable and was replaced with a 6 foot coax, then replaced by an Ethernet cable only to be replaced to a new 2 foot coax. the tv is 4 feet from the stb and...
Forum: Bell Fibe TV   2013-11-01, 04:30 PM
Replies: 702
Views: 415,789
Posted By chlang1002
Its coax from the modem to the stb

Its coax from the modem to the stb
Forum: Bell Fibe TV   2013-11-01, 04:10 PM
Replies: 702
Views: 415,789
Posted By chlang1002
What is the STB?

What is the STB?
Forum: Bell Fibe TV   2013-11-01, 03:39 PM
Replies: 702
Views: 415,789
Posted By chlang1002
Unhappy freezing, pixilation, no sound

I have Bell Fibe for 3 months now and am having problems with freezing, pixilation, no sound. It happens about 10 seconds after I change channels and last about 2 seconds then all is good until I...
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