|Topic Review (Newest First)|
|2017-11-11 10:31 AM|
First and Last Months "Rent"
Originally Posted by lyle View Post
If you are questioning your first Shaw Direct bill, perhaps the fees are actually a charge for 1 month in advance of actual charges plus current month and maybe retroactive charges for the days of use prior to your billing date.
|2017-11-06 07:43 PM|
|lyle||did all that......bill has not been altered yet but they say it may take a few days. Was just wondering if anyone else encountered this. A bit worrisome.|
|2017-11-06 07:37 PM|
|TheHans||Well, if they charged you for installation and didn't give you the "low price" they agreed to give you, you should call them or go on the chat. I prefer calling over the chat, but maybe that's just me. Did you speak to someone when you got the deal? If so, did you get the agent #? If not, they should have a record of your call regardless.|
|2017-11-06 07:17 PM|
|lyle||hoping they still give me more credits but the deal was for a low price that included installation plus the programming fees. No mention of this crazy high transaction fees.|
|2017-11-06 07:00 PM|
|TheHans||What deal did you make with them relative to what you were charged? Sometimes the "deal" comes from programming credits...|
|2017-11-06 06:55 PM|
Shaw direct transaction fees
Just look at my post installation bill. Seeing what looks like fees that are very high for something that is not explained that being transaction fees.