| Topic Review (Newest First) |
| 2017-11-11 09:31 AM | |
| RuralRouter |
First and Last Months "Rent" I don't see it. Was it an attachment or link? If you are questioning your first Shaw Direct bill, perhaps the fees are actually a charge for 1 month in advance of actual charges plus current month and maybe retroactive charges for the days of use prior to your billing date. |
| 2017-11-06 06:43 PM | |
| lyle | did all that......bill has not been altered yet but they say it may take a few days. Was just wondering if anyone else encountered this. A bit worrisome. |
| 2017-11-06 06:37 PM | |
| TheHans | Well, if they charged you for installation and didn't give you the "low price" they agreed to give you, you should call them or go on the chat. I prefer calling over the chat, but maybe that's just me. Did you speak to someone when you got the deal? If so, did you get the agent #? If not, they should have a record of your call regardless. |
| 2017-11-06 06:17 PM | |
| lyle | hoping they still give me more credits but the deal was for a low price that included installation plus the programming fees. No mention of this crazy high transaction fees. |
| 2017-11-06 06:00 PM | |
| TheHans | What deal did you make with them relative to what you were charged? Sometimes the "deal" comes from programming credits... |
| 2017-11-06 05:55 PM | |
| lyle |
Shaw direct transaction fees Just look at my post installation bill. Seeing what looks like fees that are very high for something that is not explained that being transaction fees. |
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