|Topic Review (Newest First)|
|2013-08-26 03:58 PM|
Your problem has to be very localised or unique or I would have expected a flood of reports at DHC. HGTV is a very popular specialty channel. I'm wondering if it comes down to defective STBs although the odds of two boxes failing at the same time is a bit of a stretch.
(That's my last two bits on this subject. I'll leave this up to the people on Rogers from this point on. Hopefully nineball and his in-laws will find a solution. Good luck again!).
|2013-08-26 03:50 PM|
|NineBall||Like I said, I was expecting a digital message but instead I got snow (digitally broadcast snow, why?...). We are both using our respective digital boxes and subscribe to digital service that includes the channel. It is most likely a problem on Rogers end in Durham/Oshawa and I will have to call them up.|
|2013-08-26 01:44 PM|
Originally Posted by NineBall View Post
I think JamesK hit the nail on the head. HGTV is now digital only, recently removed from analogue. Static is not typical of tuning with a digital STB - usually it's either a black screen, or "not authorized". If you do have a digital STB, call Rogers to get it properly authorized.
Analogue Migration Thread: http://www.digitalhome.ca/forum/showthread.php?t=146605
|2013-08-26 01:20 PM|
|2013-08-26 12:24 PM|
@reidw: You are correct, I should have posted this in the Rogers forum.
@57: Since you answered anyway and are pretty close by (my in-laws are in Pickering and I am in Whitby), could you let me know if SD works for you? I'm not sure if my in-laws thought to try the HD feed and I don't subscribe to the HD package so I could only test the SD feed.
@Tridus: That's what I'll probably have to do. I was just surprised when I couldn't find any mention of a local outage if it has been down for over a week.
|2013-08-26 12:02 PM|
|Tridus||Working fine on Aliant in New Brunswick. You'd best call tech support as it seems to be local.|
|2013-08-26 11:54 AM|
|57||You mention Rogers. I just tried and HGTV-HD is fine here in Toronto.|
|2013-08-26 10:22 AM|
|reidw||You've posted this in a non-BDU specific forum so I'll answer for Bell TV. No issues receiving HGTV SD or HD. I suspect the problem may be with Rogers or with the local cable line. If it was more general this forum would have been flooded with reports befoe this. Good luck!|
|2013-08-26 10:15 AM|
HGTV off air?
Is any one else having problems with HGTV? My in-laws called yesterday asking if I was having any problems with it as they haven't received it in over a week and sure enough I just got a screen full of static. They are on the Rogers HD VIP package and I am on the Digital VIP package so neither of us should have a problem and I would expect one of the digital messages if there was a problem.