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Thread: My Observations and Experience on FibeTV Reply to Thread
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  Topic Review (Newest First)
2018-05-29 05:11 PM
ExDilbert We are paying less than $200 for TV plus internet with Rogers. The internet is a fair bit slower than 300Mbps and has a cap but it's good enough because we don't stream much TV. With TPIAs offering unlimited plans for under $100 it's tough to justify paying $200/mo for internet.
2018-05-29 03:35 PM
Norman_C Well done MCIBUS
As someone with a $200 bill, best they would offer today was $20 off my existing price which was going to go up $10 at month end, for 5/300 FTTH service. Rogers offering $120/month for Ignite. Tough to stay with Bell.
2018-05-28 05:06 PM
MCIBUS Well I just got another nice promo from Bell. My Promo which expired May 22 ended. I called Bell and got a nicer promo for 24 months. I got $28 off/month off my Fibe TV bill each month. I'm pretty happy with that when your Fibe TV bill alone is close to $200/month.Then again when your Bell One Bill is over $400/month I'm guessing they'll give better deals for you to stay with them.
2016-11-22 05:46 PM
Preferred Customer Program?

Preferred Customer Program?

Has anyone else heard of this or is enrolled? I received a letter in the mail today from Bell stating I've been enrolled in their "Preferred Customer Program". It stated by calling this 1-800 number I get priority calling this 800 number I get jumped to the head of the line when calling Bell(instead of waiting a long time on hold). I also get discounts. Its available 24/7. As a "Preferred Customer"(according to Bell) i get faster service?

Now grant yu I'm not sure how or why I got in rolled or what makes you a "Preffered Custtomer" but I think spending $400+/month on Belll services might have something to do with it I think?
2016-10-27 05:10 PM
bobguy I went to change from Rogers...Bell offered me a deal for Fibe, internet and home phone, total of $60/mth less that Rogers. Install was Fri Oct 21st. Since then we had the original installer and 3 technicians over, and they finally got the Fibe and internet working on Tues night...however our home phone line was staticy (which we've always had) throughout this time. That was finally fixed last night...then today, Fibe starts cutting out again. I've decided, unless it's fixed today, I'll go back to Rogers. This is insane
2016-10-24 01:53 PM
ticky Bell has actually acknowledged they have an issue with PVRs rebooting and not being able to connect to their servers and resulting in "lost" recordings.
2016-10-24 01:56 AM
sonnykeyes Rebooting did restore it to reliable operation again, but I did have a hilarious call to a Bell CS who told me with a straight face that it was due to an 'outage' they were experiencing right now, and that my case would be escalated so I should expect all my previously lost shows to reappear when my escalation came up in the list the next day. Of course, that didn't happen. Let's see how long this HD continues to work...
2016-10-18 01:28 AM
57 Thanks for the warning, but anyone should be aware that it's not a matter of if, but when a hard drive will fail. That's why it's important to realize that these devices are designed for time-shifting and not for archiving. Have you tried rebooting? Sometimes the file system/firmware can become corrupt and a reboot brings back full operation.
2016-10-18 12:54 AM
Lost all recordings on VIP2262

We've been accumulating recordings on our VIP2262 since we got Fibe about a year ago, and we must have had about 70 shows recorded. Went to the list last night and found only four recordings, all from last night. Disturbing. Then tonight they were gone too, and the two from tonight played back nothing, so I guess the HD is toast and I'll have to call for a replacement tomorrow. Just thought I'd warn you all that this could happen!
2016-06-02 11:49 PM
sonnykeyes "So I had it a month and never noticed. Shows you how much difference it makes."

Yep, if they hadn't sent me an email about it I never would have noticed. Except for the random modem restarts and the associated random black holes in the middle of recorded TV programs and sporadic WiFi outages. Burned through a lot of extra Data on my phone using it at home without noticing that the WiFi was out during a reboot. I won't be signing up for Fibe25!
2016-06-01 11:23 AM
CamDAB ^^^^ It depends on what you're using the web for.

Downloading Linux .iso files, or in fact any LARGE file will make a difference.

Browsing advertising laden pages, not much difference noted here. In fact, latency can actually in some cases be more important in this scenario.

Unless you receive large attachments, e-mail and banking, hardly a difference will be noted.

2016-06-01 09:33 AM
elyk A couple days before the end of my free upgrade from 15 to 25 I got an email from Bell saying they hoped I enjoyed my upgrade and that it would be ending in a few days, and suggested I continue if I enjoyed it (for more money of course).

I had no idea that I had received this upgrade, so I did a speed test and sure enough it was 25. And sure enough in a few days when I checked again it was back at 15.

So I had it a month and never noticed. Shows you how much difference it makes.
2016-06-01 12:06 AM
Originally Posted by AMcKie View Post
We're moving from 15 to 25 soon and I'm curious - what did the techs need to do to make the change? It's not just a profile change and/or managed at the CO? What do they need to do on-premises?

They had to change our modem but then there were connectivity issues.
2016-05-20 06:22 PM
tlb I believe that it is just a profile change. I was offered a free upgrade/demo from 15 up to 25 for the month of December and it occurred transparently without any visit. Then, after it was over - back to 15. Again totally transparent.
2016-05-20 01:26 PM
Originally Posted by cabinboy View Post
We received the same upgrade to Fibe25 and must admit it's been a rocky ride. It took a couple techs to get us set up properly.
We're moving from 15 to 25 soon and I'm curious - what did the techs need to do to make the change? It's not just a profile change and/or managed at the CO? What do they need to do on-premises?

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