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Thread: Ask Jim response to 530 update cancellation Reply to Thread
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  Topic Review (Newest First)
2010-10-09 12:38 AM
Michigander I haven't kept up with the news on the DVR 530 but am not at all surprised at the ultimate outcome. I purchased one of these for use in the US before the Sat providers here were able to do HD and it was great. An HD recorder with all of the networks in HD on both east and west time zones and at a reduced price because of the currency differences. My 530 was missing the features that everybody was complaining and then died well before it should have. SD replaced it at shipping costs but I still feel ripped off. The new receiver will eventually have the same problems as the original. The service was good at the time but the receiver always sucked.

My conclusion is that the hardware is just deficient. Motorola made the DVR like they do their cable boxes -- as cheap as possible. The programmers couldn't fix the software because of the bad hardware, limited memory, and limited processing power. I still have the working 530 sitting in a box as a reminder to never purchase a Motorola receiver again. I'm surprised that there's not a class action suit over this but the system is probably different in Canada.

I'm still a bit jealous that Canadian subscribers can get CW HD and I can't except Internet downloads but other than that our SAT providers seem better.
2010-08-03 04:20 AM
Direc
Quote:
Plus, they want a multi-year contract.
I don't know... I mean contracts may work for some people. My family has had BellTV for years without complaint. This is pretty much due to the fact that the system has been working fine for the last 7+ years and we've never had to deal with customer service at all. Been through a few rate increases but I suppose when new services are offered, economics say you can't get anything of "value" for nothing.
2010-08-02 10:59 AM
MSM Plus, they want a multi-year contract.
2010-08-02 03:11 AM
Mayhemm This is true. I have seen such promotions offered before, but they have never been for a comparable STB, only for that company's entry level model.

Sure, some other provider may take the 530 off my hands, but they would likely only offer a non-HD starter STB in exchange.
2010-08-02 01:36 AM
ae_collector
Quote:
Originally Posted by jbracing24 View Post
I don't want to sound cynical but it will cost you that much to switch to another provider.
Not if you find a provider who will swap your old boxes for their new boxes to get new customers...
2010-08-01 07:25 PM
Mayhemm
Quote:
Originally Posted by Moose57 View Post
I commend you fine sir on such a revelation.
More need to come to this realistic conclusion.
I actually came to this conclusion several years ago when I was at university. However, several members of my family here at home who are not as computer-savvy still watch it. Though I think Discovery Channel and the odd movie channel is all they really watch.

However, the time may have come to make the switch anyway.
2010-08-01 05:14 PM
zbroke I need my RDS for my beloved HABS!
2010-08-01 03:50 PM
Moose57
Quote:
my plan was to get programming via other media (network websites, VPN, etc). There's nothing I need a live feed for.
I commend you fine sir on such a revelation.
More need to come to this realistic conclusion.
I've done just that and have never been happier.
And saved a ton of money, I stopped feeding the pigs a while back.
2010-08-01 08:46 AM
Mayhemm You are quite correct. If they refuse, my plan was to get programming via other media (network websites, VPN, etc). There's nothing I need a live feed for.

Who knows? Maybe my desertion will be the final piece that makes them change their habits?
2010-08-01 08:16 AM
jbracing24
Quote:
If they refuse, I leave
I don't want to sound cynical but it will cost you that much to switch to another provider.
2010-08-01 08:01 AM
Mayhemm
Quote:
Originally Posted by jbracing24 View Post
You might see a small incentive for those who want to "upgrade" but why would you think that they would outright give you a new unit?
Simple. It's in their best interest.

New 630 = ~$399
My monthly bill = $120
New 630 (Tax in) = ~$438.90
438.90/120 = 3.66 months

If they cough up the new unit, I stay. If they refuse, I leave and they're losing money in under 4 months.

Now, I admit it is very very unlikely they will offer me a 630, since they have absolutely no long-term sense of any kind. But....there you have it.
2010-07-30 12:01 PM
GaryE $299 less a $100 programming credit (for new customers) by SD = $199 net
2010-07-30 11:49 AM
smp01 don't see the 530 at $199 at FS or BB

have a link?
2010-07-30 10:34 AM
techno-junkie
530 price reduction

The 630 is getting close now. Futureshop/Bestbuy just reduced the 530 to 199!
2010-07-28 09:34 PM
Sirius Guy Just a indy dealer who got the manual emailed to me by corporate a couple of weeks ago.
Just sharing the news. Still got a few 530"s on sale for $249
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