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  Topic Review (Newest First)
2011-07-27 09:11 PM
no123one An update to this issue...

I did a clean install now of Outlook 2010 and still will occasionally get this "ENTER NETWORK PASSWORD" prompt from MTS email (hotmail). Sometimes I can go 2 weeks without the issue, other times it will happen 3 times in one day, it's totally random (I have Outlook set to send/receive every 10 minutes).

I've also noticed the same issue on my iTouch using Apple's Mail program and MTS email (hotmail), however, it presents itself slightly differently of course. Something screwy with the MTS/hotmail email servers. Never had this issue until MTS dumped their email and forced us to the free hotmail service.
2010-11-17 05:03 PM
no123one Thanks Binary for taking the time to help.

I believe it's a problem with Outlook (2003-2010 all seem to be affected from what I've read online) and server timeouts or login refusals.

I only run Windows Live Messenger once in a while, other than that, I didn't install Windows Live Mail (didn't need it since I have the Office 2007 Suite which I prefer).
2010-11-14 01:01 PM
binary1010 Just to let you know I have Windows Mail and don't know all the features of Windows Live Mail......if you have Windows Live running in the background it might work...im not sure how you have the 10 minutes set up...maybe have Windows Live running in the system tray...

"right-click on the icon of the program in the tray, choose "Hide window when Inbox is minimized" option and minimize the main window. Windows Live Mail would now run be running in the background, so to say; its icon was placed in the system tray.


Failing that, take a look in your registry under :-

HKey_Current_User/Software/Microsoft/Windows Live Mail


And take a look at the HideWhenMinimize entry. Try setting this to "1"
(hex)."

If you already had it running in the background try doing a system restore before you ran the program from MTS(which might have corrupted something) and manually put in the server information for your account...hopefully you still got one for that far back.
2010-11-12 11:38 AM
no123one Thanks a lot.
I should wait 10 seconds after what exactly before I press Send/Receive?

My ENTER NETWORK prompt comes up randomly on average once per day. Some days it might happen 3 times, other times it won't happen at all for 2-3 days. I have Outlook set to auto send/receive every 10 minutes.

If I manually press Send/Receive, I don't have the problem at all, only on auto Send/Receive (which is what I've used with MTS for nearly a decade prior to them canceling their email service with no problems).

It's definitely an authentication/time out error of some sort with Windows Live servers.
2010-11-06 04:58 PM
binary1010 I noticed you have it set to every 10 minutes to recieve the mail...hmmm...i dont know if that would fix the problem for you then...but I can "recreate" the problem if i load up Windows Mail and press send/recieve immidiatly...it then prompts for the password...and i had ZERO problems before the switch...
2010-11-06 01:37 AM
binary1010 Hi no123one,

I too had the same problem...wow i was pissed at mts...they suck!...what i did to "fix" the problem was I waited around 5 to 10 seconds before i pressed "send/receive"...that has worked 100% for me...for some reason it works...maybe it takes longer for it to load for who knows what reason...this has worked for myself and another family member...good luck...hope it works for you....wait around 10 seconds then press "send/receive"...

PS...mts sucks!
2010-11-05 03:54 PM
Mozza I'm using Outlook 2007, and Outlook Mobile on my cell. I don't get server timeouts, or any network password issues.
2010-11-04 11:24 PM
no123one Are you using Outlook, Mozza?
I know two other people who switched to MTS Windows Live with this same issue using Outlook (2007).
Never had a problem in 10 years with MTS before this.
2010-11-04 03:27 PM
Mozza I've never seen any of that, nor have I seen any "network password" dialogues appear.

I'd hate to say it, but this sounds like a problem on your end.
2010-11-02 02:26 PM
no123one one more...

2010-11-02 02:25 PM
no123one This is interesting. Since being forced by MTS to switch to free email hosting by Windows Live, in addition to the random ENTER NETWORK PASSWORD popups once or twice a day, I've had this pop up twice. Notice it mentions sympatico?! (and no I never used sympatico, and I've deleted all mts pop entries from my outlook).





2010-11-01 08:52 PM
no123one Thanks Macman, you are more help than the MTS techs who deny a problem exists. Very much appreciated. What you say makes a lot of sense, but...

Yes, I've logged inot the Windows Live a few times thru hotmail.com but it doesn't help. The server timeouts happen very randomly, sometimes 0 times per day, sometimes 3 times a day. I leave my PC running 24/7 with Outlook set to check every 10 minutes.

Despite what MTS says, it's not an Outlook issue because last nite I had a similar problem on my iTouch. The server did not respond, then I was told my password was incorrect and I had to re-enter it. Never had this problem before with the regular MTS email servers in about 5 years.

I know two other people who were forced to switch to Windows Live by MTS during the summer and they had the same issue. MTS denied this problem existed when they called tech support too.
2010-10-31 12:02 AM
Macman Hey no123one,

have you tried logging in thru the web interface to windows live? If not, give it a try. You might find that they've disabled pop3 access because the system might be acting as though your outbound email is being sent by a spambot or whatever they're called, so it locks out that service until you confirm that it is in fact you doing it.

This is what happened when I migrated my in-laws email. IIRC, it occurred a couple times before it finally stopped doing it.

If I can, I'll try and find more info on it and post it here.
2010-10-29 03:30 PM
no123one ^^
Which now will be the case for all MTS customers too
2010-10-29 05:32 AM
Darkman00 Never used any Provider's email service (and that includes MTS) ...

Always using FREE web based email service(s) ...
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