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Thread: Videotron put a bandwith limit on his Extreme High Speed Reply to Thread
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  Topic Review (Newest First)
2007-08-26 06:57 PM
fireman I was just about to drop my current ISP - Oricom.ca - in order to get Videotron Extreme... Man this sucks... Anybody knows a good cable provider that offers unlimited access in Trois-Rivières, Québec ?

Unless I find a new ISP soon, I guess I won't have a choice but to kick my ISP's arse untill they can get Bell to fix my phone line. My connection drops frequently and some times, my modem won't even be able to sync for 2-3 hours at a time. I have called every 2-3 months for the last 15 months but they always try to blame it on me.

Funny thing is, I don't do nothing different when it rains but the connection drops almost every time it rains...

So any alternative to Vidéotron offering uncapped cable access ?
2007-08-26 02:02 PM
Oink Kevin007,

The source of my info is dslreports
2007-08-26 12:05 AM
Kevin007 where did you hear this????
2007-08-25 12:29 PM
Oink Marobros,

Looks like the $30 penalty cap is going to be removed as well. There goes another alternative. There is a class action suit on this matter here. Who knows what good it will do.

http://www.consommateur.qc.ca/union/...?recoursId=847

I will hold sign up for the unlimited business package. There is a chance it may go too. Don't want to spend more time than necessary on this videotron loop, going round and round.
2007-08-24 12:16 AM
Nemnoch the only thing you really need is a static ip address (which i believe most cable companies have) and little bit of server knowledge. it's not hard.


nem, who felt like padding his post count a little bit
2007-08-23 08:32 PM
SyStEm[666] bouche, anybody that know a little bit how to make a server will redirect the server on another port... It take about 1 min to setup a redirection to another port from a free service...
2007-08-21 10:21 PM
Oink Thanks Mariobros,

I will look into the business high speed package. I have kept my support of Quebecor down to the bare minimum, that means $5 more per month for a downgrade in speed but similar deal as the one I am using otherwise. It is just annoying to think of going back for more abuse. I wish my phone line is decent enough to go with a more honest ADSL provider. Five years ago, I switched to ADSL for a month, but ended up going back to videotron because of the old phone line.
2007-08-19 10:01 PM
Walter Dnes I do agree with the complainers about one point; advertising "unlimited" internet bandwidth is an outright lie if the user can't run up/downloads flat out 24x7. All residential ISPs oversell their bandwidth, some more so than others. Cable ISPs seem to have more problems than ADSL ISPs http://arstechnica.com/news.ars/post...th-crunch.html

ADSL ISPs have the advantage that phone lines were always intended for two-way communications. ADSL (Asymmetric DSL) is a marketing decision. However, SDSL (Symmetric DSL) is available if you're willing to pay for it.

Cable was originally one-way, carrying analog TV signals to the customer. With the advent of digital cable, it was a business decision to allocate the minimum upstream bandwidth, in order to leave as much as possible for downstream to be able to sell more digital channels. This decision has come back to bite them in the ass, big time.

I think the only solution is to be honest with one's customers. ISP's CANNOT reallistically promise unlimited bandwidth on residential connections. At my new condo, everybody is on their own separate electrical meter. That's how it'll have to be with internet bandwidth.
2007-08-19 12:34 AM
Mari0Br0s @ Oink,

yeah well after six months, the regular fees applies. But since I have Illico also, I have the regular 10$ off. So the regular price of the High Speed Internet is 58.85$. If you take a 12 months contract, it comes down to 48.95$ and if you have Illico, another 10$ off, so it comes down to 38.95$. If you add the 30$ for the extra bandwith, , your unlimited high speed internet just cost you 68.95$, which is 4$ more than the current Extreme High Speed Unlimited. If you don't have Illico, this comes up to 78.95$, which is a little expensive for an Internet connection I beleive.

But if you are not a customer of Illico, you'd better going with the Business High Speed Internet plan. It is available to everyone, not only business. In this case, you pay 69.95$ for your unlimited 7 Mbps internet connection.
2007-08-18 11:48 AM
bouche
Quote:
A friend of mine called up Videotron and they basically told him they now have to enforce that policy because some people were running "internet servers" off their connections.
that's pure ********. they already block ports 80 and 21. I want to get a list of facts together and give them a call and play "stump the customer service rep". I have one of them little phone recording devices. It would make for a great youtube submission
2007-08-18 11:13 AM
57
Quote:
Originally Posted by BlackBear78 View Post
1. But do you have the stats to back your argument when you say there are only "few" heavy users? And, what is the definition of the "heavy users"?

2. Also, just for curiosity, when you only need to use 1-2 GB per month, why would you pay more to get Extreme High-Speed when you can have regular High-Speed...?
1. I believe the number of users who exceeded the cap was around 1-2%, while they were creating costs for the service provider of much higher than that. This was discussed in one of the Torrent or Cap threads, although I can't find it right now.

2. Not sure if this question was to me, but I DO use Express (What you call regular) instead of Extreme and noticed no difference in performance.

http://www.digitalhome.ca/forum/show...7&postcount=22

Note that they recently increased the Express Speed:

http://www.digitalhome.ca/forum/showthread.php?t=63153 (post 4)
2007-08-18 10:17 AM
BlackBear78 I do agree it is a business decision, and don't have a problem with it...

But do you have the stats to back your argument when you say there are only "few" heavy users? And, what is the definition of the "heavy users"?

Also, just for curiosity, when you only need to use 1-2 GB per month, why would you pay more to get Extreme High-Speed when you can have regular High-Speed...?

Usually, people who downloads a lot or uses lots of streaming video thru internet are more sensitive to better internet speed and bandwidth limit... and frankly, I think there are a significant amount of people like that...
2007-08-18 10:04 AM
57 As discussed previously some service providers are willing to lose the very few customers that are the very heavy users - this actually increases their overall profitability since their costs are lower and they lose very little money from these few users lost. This is a business decision as discussed above.

Up until recently this was also Rogers' philosophy - if you went over the cap a few months, you were no longer a Rogers internet customer. Rogers then implemented a soft cap and began charging $1.25/G over the limit and this has kept some customers (probably the ones who modified their activity a bit or didn't mind the occasional extra charge) who would have left. I guess Videotron is doing the same at a slightly higher cost/G.
2007-08-18 09:51 AM
BlackBear78 One more thing...

As a consumer, I am disappointed in Videotron by the fact, when our technology seems to advance at a very high speed, Videotron is actually going backward with their service...

By the way, I am a Canadian-Korean, and in Korea, they have VDSL and super cable (or something like that) which allows them to download/upload at 10MBps (not 10Mbps)... And the monthly fee for the service is cheaper than Canada... anyways, just to say there are better technology in the world to support fast-growing internet market demands!
2007-08-18 09:42 AM
BlackBear78 Walter Dnes,
First of all, it is not up to you nor Videotron to judge what their users download are legal or not... and as far as I know, in Canada, downloading stuffs thru internet, even if it is protected by Intellectual Property Law, as long as it is not used commercially, it is legal. (That is the Supreme Court's decision! I have not checked if there was any new Supreme court judgement on IP issue...)

Secondly, your comparison to electricity doesn't really apply to this case since Videotron OFFERED unlimited bandwidth and some people are talking about abusif use of bandwidth... how can that make sense!!!

When a user is offered unlimited bandwidth, it means he/she can use whatever amount of bandwidth needed! It is Videotron's obligation to provide better service or install better equipment to respond to their customers' needs. (or change the terms of contract like this case...)

Videotron is free to change their terms of offer, since it is clearly stated so... but it is also consumers' right to formally complain and demand for valid reasons for the change... (not that Videotron has any obligation to answer... if they don't, they will lose some customers and that would the penalty they are paying for)
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