Help switching Canadian XM Radio to US Account.
My 2009 Honda came with a factory XM Radio installation. I purchased a dealer demo, and the radio had already been activated for a 3 month trial on a US account by someone at the dealership.
This caused some complications when I attempted to activate it on a Canadian account at the end of the summer, but it was eventually done.
Fast forward to this week. After a horrible experience with what passes as customer support with XM Canada, I canceled my account and got a refund for the remainder of my service term.
After reading some interesting threads on this board, I decided to try to activate my radio with Sirius XM in the US. I purchased a gift card and called XM in the US to activate an account. I had a friend's US address handy to give as my contact info.
The customer service rep told me that the radio belonged to XM Canada, and that I had to deal with them. From the tone of his voice, I could tell that he knew what I was up to. I didn't push the matter too far on the phone in the event that they somehow "flag" radio IDs for this sort of thing. I really didn't have too much of a back story prepared, so I figured that it was best to beat a hasty retreat.
Does anyone have any advice on how to proceed? Although I canceled my XM Canada account earlier this week, the radio just got the disconnect signal today. There is a chance that Sirius XM's system may not reflect this yet.
Should I just wait a little bit, and call back with a better story... like I've moved to the US to work and want to activate an account there? I was also thinking of buying a portable XM unit from the US and activating that to establish my account... and then try to have the vehicle switched over. I'm thinking that I would have better credibility if I already had an established account.
If I am basically screwed, then I suppose that I can wait it out until XM Canada inevitably offers me a discount to rejoin... and/or the merger finally goes through in Canada as well.
If that's the case, does anyone with a US XM account want a discount on an unused gift card PIN? LOL I never got as far as giving the card number to the service rep, so it is not compromised.
Any advice would be appreciated.