Join Date: Dec 2008
Location: Vancouver BC Canada
Pesky PREMIUM TEXTING
One of the most pesky scams are PREMIUM TEXT MESSAGES. I received hundreds of them on my FIDO phone and could not stop them. Silly horoscopes and quotes were waking me up, interrupting conferences and billing me $2 each. Answering them with STOP IT or DROP DEAD, did not help. Calls to Customer Service gave me credit just for one month.
Calling Customer Service is often just a hearing test, memory test, keabording skills test and loyalty test. Loyalty is always to the Company they work for. I presume that arbitrary statement that anyting typed to the Company terminal is the truth and a total truth is not an evidence in Canadian Courts.
Registered letter to FIDO and a local BBB did help. I was even promised a refund from the offending fraudster, in 4 weeks they said. We will see.