Samsung Galaxy A8 (2018) Review and Discussion - Canadian TV, Computing and Home Theatre Forums

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post #1 of 3 (permalink) Old 2019-04-25, 11:10 AM Thread Starter
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Samsung Galaxy A8 (2018) Review and Discussion

I own a Samsung Galaxy A8 (2018)

So far I think this is a GREAT phone its tabled as a Upper Midrange phone, so it's still affordable for the majority of consumers especially those who have young children, who Need a powerful phone but can not necessarily afford the top of the line models like the S8 or S9 because we have less disposable income.

I bought the phone just under a year. It came preloaded with Android 7 (Nugget) Actually, I bought 2 phones one for myself, and one for my Wife. At first I thought these were simple entry level phones because I got them for $0 dollar on a 2 year term with Bell Mobility and did not have to up my monthly fee. To my surprise, the pones are far from entry level they appear to be upper midrange, so close to that of a Galaxy S8 or S9, in fact probably the only noticeable difference I can think of is the camera resolution, and battery life. Everything else seems on point, nice big screen, no physical buttons on the front any more. Usb C charging connector, it supports 4k video recording and playback but i lowered it to HD 1080 and it has made a difference in file space, my wife left her camera at 4k and her phone already ran out of hard drive space whereas mine is still half the space still available.

My only beef was the loudspeaker was cutting out on my model, but strangely was not happening on my wifes. I was glad it was happening to mine and not my wifes cus she does not show any ambition of trying to get phones repaired like me. I made a very hard effort, for 3 months, attempted to take it to the service centre in GTA West, pending my parenting schedule with my 2 crazy kids and having to leave it there for 2+ days and dusting off my old backup phone, they replaced the speaker and guess what? to my surprise, it did NOT fix the problem after all. So now 2 months after the repair, the problem still persists and I was worried my warranty was gonna run out but at the same time I was NOT worried because I used to be a General Manager of a Mobile Repair facility and know they can only do so much and do not want to admit software anomalies because the software update was likely the fix for it and was not available yet no matter how hard or how much I compalin. Yes you heard me, The fix for my long ongoing issue is a Software Fix, but the question is When? So I still have some hope its coming soon.

So far I had 3 different Android Operating systems on this phone. It came with Nugget (7), but after 6 months or so, an update to Oreo(8) came out, We updated both of ours and it was nice. Big improvement. I thought that was it, that was the end of the line for software for this model,. but to my surprise. I checked yesterday afternoon for updates thinking nothing will be available but to my amazement and surprise, Android Pie (9) was showing its available for download and install.
It was a Gig in size roughly so thank goodness my phone's hard drive had free space unlike my wifes which is full thanks to her 4k video recording which makes the files larger size than if it was in HD 1080.

So time goes by I download the update onto my phone, let it install,. and to my surprise, Android Pie looks and works beautifully on this phone, not only that, but it also fixed my phones speaker cutting out problem. Who would have known? I was shocked that it was solved by a software update, so you mean to tell me they replaced my loud speaker in my phone for nothing? hah I guess they have to show some kind of repair being done because they DID acknowledge the problem and do not want to code it as NTF, cus it also looks bad to upper management, you guys wont understand cus you probably never worked in an after-sales type of service facility. Anyways to make a long story short, Android Pie has put some new life into this phone and I am truly happy. I just now have to take some files off my wifes phone so i can update hers soon and then i'm done.
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post #2 of 3 (permalink) Old 2019-05-07, 02:58 PM Thread Starter
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I must say, the switch to Android PIE has put new life into my now nearly 1 year old phone. I am so far very happy with this, the firmware has not only changed the UI, but has also fixed the dreaded loudspeaker problem which was software related not hardware. One small issue which I can live with, is when I enter a contact to my address book which is synced with Microsoft /Hotmail / MSN/outlook.com active sync so it stores my contacts on my hotmail.com contacts ie the cloud. When I enter a contacts date of birth, it no longer syncs that info to the cloud, infact it asks for it still, but it no longer asks for the year so it does not sync it cus you need all fields for it to sync, but when syncing contacts with other providers like yahoo or gmail it syncs the year too, If they do not fix this its okay i can live with it, but i hope they can add that functionality in the near future. anyways i have the most important contacts date of birth already synced to the cloud but i will write to them to see if they can add this functionality back, it had it in the android nugged and oreo but was removed from pie for some reason, who knows maybe microsoft had a say in this? but the syncing to microsoft is beautiful other than that and even the profile picture icons of my contacts are synced from outlook to my phones contact list. pretty neat eh
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post #3 of 3 (permalink) Old 2019-05-07, 06:31 PM
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The A8s are pretty slick - and very well-priced - phones. I got mine in Aug., 2018 (BB, $240); my wife got hers in Nov., 2018 (BB, $240 w/ a $200 store credit). We've been nothing but happy with them since we got 'em. They look good (the screen is beautiful), work well (and fast) and reliably do everything we (modestly) need of them.
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