The groundwork is there for this to be a stellar device. However coming to market about 4 months too early without a functioning email/calendar/contacts program that's not tied to a Blackberry, without any real apps to speak of and with an OS that still seems to be working the bugs out, well, that seems to be a big mistake. While they were under pressure to meet their target release date and get it out before a couple of competitors' tablets made their appearance, I think first impressions mean a lot and they blew it on that score. The old rock and hard place scenario, I suppose. RIM is an important business for Canada's tech industry and so I hope they get their act together quickly or they run the risk of the market passing them by.
One thing I wish they had done is offer it in a 10" version, as well as the current 7" model. I got the wife an ipad for Christmas and I wouldn't want anything smaller for browsing on the web, reading email or reading a book. I could very well be an exception but I think if they want to expand into the consumer market in a meaningful fashion, they'll need a larger model.