Join Date: Oct 2008
Location: Rogers Specialist, Downtown Edmonton, Alberta
From dealing with many customers about various issues with the phone I have found that dealing with the Apple store is the best option. Somedays you don't even have to have an appointment, they just plug in a diagnostics tool and if anything is wrong or you are very persistent they will usually replace the phone without a hassle, assuming the problems are covered by warranty. The LCD is a bit of hit and miss, I've heard they cover one of the panes of glass on the screen and usually that is the part that breaks.
Shaw Xtreme-I,HD(DCT3416),Phone | Iphone 3GS,BlackBerry Bold (Rogers) | 42" 1080P,7.1 Sound,Xbox 360 Elite,Blu-ray HTPC