I am with Despe666 on this. RIM seems to be missing opportunities left, right and centre. Its investors better hope it can maintain a solid corporate base for a a few years because it has lost the consumer race. Even the Financial Post declared RIM's app store a loser in a feature report a couple of weeks ago.
BlackBerries handle mail and messaging well and some have a keyboard. After that they are also-rans. Web-browsing is poor, multi-media and GPS simply don't work on many models, software updates to fix problems are vapour-ware. RIM's reputation for turning out a durable and reliable device vanished with the launch of the toy Pearl (which I made the mistake of acquiring "free" on a contract with Telus) and the fiasco which surrounds the Storm (to make it work, open battery compartment, tape a business card under the cover, replace and type with crossed fingers). Comparing the BlackBerry app store to the Apple app store is like comparing shopping in Havana to shopping in Hong Kong or Tokyo.
I have been waiting 18 months for "coming-soon" support of MAC OS-X for BlackBerry while using "sorta-work,sometimes" third party software to sych and load files. There has been one "official" operating system update although many unofficial versions have been leaked.
I want to prefer BlackBerry and support a local company. I am proud of the investment RIM and its founders have made in research and the University of Waterloo. However, I am anxious that RIM's corporate history will replicate Nortel's but at warp speed.