The December 20th, 2011 Outage (Max) - Canadian TV, Computing and Home Theatre Forums
 
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post #1 of 5 (permalink) Old 2011-12-20, 11:41 AM Thread Starter
 
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The December 20th, 2011 Outage (Max)

I'm quite surprised there isn't a thread on this yet.

Somehow, around maybe 7 or 8am local time, Max has just stopped working province-wide. All SaskTel has given are generic "we know what's going on and we're trying to fix it, move along" communications.

How could this system have such a major break point in it?
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post #2 of 5 (permalink) Old 2011-12-20, 12:57 PM
 
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I hear that the service is back on for at least some customers. Unconfirmed though.

Regardless, this is a pretty major failure.
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post #3 of 5 (permalink) Old 2011-12-20, 01:21 PM
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post #4 of 5 (permalink) Old 2011-12-20, 02:50 PM Thread Starter
 
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Quote:
Originally Posted by PhotoJim View Post
I hear that the service is back on for at least some customers. Unconfirmed though.

Regardless, this is a pretty major failure.
I think I'm one of those "some customers" actually
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post #5 of 5 (permalink) Old 2011-12-20, 04:48 PM
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on their site

Updated 12/20/2011 03:37 PM

Quote:
On Tuesday, December 20, 2011, at approximately 12:45 pm, we began to restore Max services. Customers may notice intermittent service with Max, including Video on Demand and Digital TV Recorder, as we continue to work diligently to restore full service for all Max customers.

We anticipate Max to be fully be restored by early evening. SaskTel thanks all customers for their patience.
Apparently the outage was province wide



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