Good luck! The wait times have not yet been any shorter. Also, you may be surprised to discover that the $15 Loyalty Discount is no longer available - it's been standardized to a mere $10. BUT, carefully review the revamped Internet packages as they have significantly dropped price. In fact the 120U is now only $5/month more than the 60U AND, if you have TiVO, they'll also now include an $8/month discount toward the $15 Tivo rental and they waive the $2.95/month wireless modem rental! All in -- you'll be saving money AND getting faster speeds!