Join Date: Mar 2006
Location: Far East End of Hamilton, ON (Lake & Barton, 11th floor facing WNW)
If your TV has an "info" button, does the TV report the resolution of the signal from the STB to the TV?
If so, compare it with a channel that looks clear and crisp.
If they are the same, then the problem is upstream from your STB.
However, if the TV reports a lower resolution being received when that channel is being viewed, you might want to contact Cogeco. The fact the guide is looking different I find a fascinating detail.
DAB listener 12/2003-11/2011 (DAB Off-Air since 11/2011)
HD radio Listener since 06/2010