Cogeco TiVo service - Page 26 - Canadian TV, Computing and Home Theatre Forums
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post #376 of 381 (permalink) Old 2019-05-12, 10:19 AM
Join Date: Dec 2003
Location: Oakville, Ontario
Posts: 82
I actually find the whole new interface way too slow. I don't know if the hardware we have is capable of running through the various menus in a quick enough manner. There's just a bit too much lagginess for my liking. My promotional offer ends in July and I have to think about what I will do. Really don't want to go back to Bell but also not sure staying with this is a viable option either. Can any others comment on their experience with the new interface?
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post #377 of 381 (permalink) Old 2019-05-13, 09:24 AM
Join Date: May 2006
Location: South-East Ontario
Posts: 15
I too find the new interface too slow and there is an additional step to delete PVR recordings. I am only a few mths into my current "contract" but the pricing is not great this time 'round. Bell Fibe is supposed to be in my neighbourhood this summer. I think I'll be switching (the new customers around me are getting 2 yr offers from Bell for good prices). I despise Bell, but it all comes down to cost for me. I'm Fine with switching every coupla yrs, chasing the best price...

Cogeco Tivo+2 minis
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post #378 of 381 (permalink) Old 2019-05-13, 12:17 PM
Join Date: May 2019
Posts: 2
This new interface is waaaaay slower for me. I can count to 5 between button clicks. I've tried rebooting and freeing up my available space with no luck. I wish Cogeco would offer the option to let users roll back to Tivo Experience 3 like Tivo allows in the US.
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post #379 of 381 (permalink) Old 2019-05-13, 02:27 PM
Join Date: Aug 2005
Location: Windsor, ON
Posts: 1,351
If you can count to 5, you either count very fast or your hardware could be failing. Just my opinion.

This interface is definitely not instant...FAR from it. Overall, I don't find it that different in the grand scheme of things. I see a lot less of the blue circle of death that we used to get when the TiVo servers were busy on the old interface. I get info on the top of screen as I move through the guide, in a second....rarely longer. It takes time for my eyes to move to the top of screen anyways.

There are things I like better in the new one, and things I prefer from the old interface. My only true pet peeve is the left arrow key doesn't go back anymore. That takes getting used to.

I think if they had different colour options (like the pre-HD iGuide), more folks would be okay with it.

Cogeco - Mix 40 with TiVo T6 DVR & 2 TiVo Minis, UltraFibre 360; Rogers - LG G7 ThinQ; Koodo - Wireless Home Phone
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post #380 of 381 (permalink) Old 2019-05-13, 03:21 PM
Join Date: May 2019
Posts: 2
Sorry, I should have said there are times when I can count to 5 between button clicks. It's usually when I'm in My Shows and I get the spinning ring and a service error message pops up occasionally as well. I agree about the colour options. They should have a Classic mode or something like that. There's a point upgrade to 21.9.1 that I hope Cogeco is going to update to. It's supposed to move My Shows to far-left column and show more info along with making fewer clicks to get to playing a show.
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post #381 of 381 (permalink) Old 2019-05-18, 10:57 AM
Join Date: Sep 2010
Posts: 326
I am not sure if you would be interested in this, but there are Cogeco PVRs that are not Tivos. I have one it is an Arris DCX3520e-M. I decided a few months ago to get rid of the Tivo (a mistake - I miss the Tivo). I went to the Cogeco store and asked if they have non-Tivo PVRs. They did and gave me one. As for Bell, I wouldn't switch back. They have awful customer service.
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