Cogeco does not carry the western feeds of Canadian networks in HD. The SD versions are available on the Time shifting package. They had moved the western US feeds (previously on DS packages) to the same theme pack. I believe you can keep the US feeds if you call Cogeco (if you have DS1, 2, or 3).
I know that a lot of people complained including myself about losing the West Coast channels.
I saw a posting on a different forum that if you call 1-855-318-2082, they will add a code to your account and you won't lose the channels. You have to do it before July 31st, and I think it only applies to the HD West Coast channels.
Also if you move, you'll lose the package and if you want the West Cost channels you have to pay.
It worked for me!! My account shows this..
US Time Shifting Pack - TV $0.00
Damn I should have read this post I called in because my channels disappeared today and the rep only told me that they could add then on but it would only be till 31 July 2013 because they were offering a free view or something till that time so i got her to add the time shift plan to my digital one package Grrrr :-( The other time shift channels they offer are all SD and i'm spoiled now I cant was SD anymore I'm going to call them in the morning and bitch at them for only providing half the information
thanks for the info I called and they told me the information I was given was in error and they added the west coast time shift channels and i switched my one digital theme pack to Family and it saved me 2.50 :-) because I had The Nat Geo Channel as an a la cart option but she did mention in the future they could charge for that American west coast feeds
Add me as another one who called and got the west coast US channels added back on for free! Although I didn't realize there has already been discussions here before I called.
I do have a question for anyone in the Oakville area, do you get Discovery Canada Channel in HD? Not the "Discovery World" that is on free preview now but the Discovery Canada HD, it is listed as part of the Digital Value Packs Channel which is part of the Digital Select package I have, see http://www.cogeco.ca/web/on/en/resid...n_this_package , yet I can't seem to find it, nor can the customer service rep on the phone, she then explained it may be because other service providers such as Bell who has rights of this HD channel in this area, so Cogeco can't show it, sounds lame to me.....
I'll keep scouring the TV channel listing in the time.
In the Cogeco website i am unable to see the option of adding a second HD Receiver (you can only check one box at a time).
Is this something I have to do over the phone ?
If I go for the HD Digital Select package with a HD PVR, would there be a charge for the second regular HD Receiver ?