Eastlink Wireless: Opinions, Experiences?
Thought I would start a thread devoted to Eastlink wireless. Switched over from Telus a few weeks back when the new iPhones launched. Was a very loyal and happy Telus customer, but made the change because Eastlink was the only local company offering the iPhone on an installment plan. So far, quite satisfied with the service.
There have been a few hiccups, but that is to be expected. The LTE speeds are impressive when you are in an area with good signal; however, when you are outside of the core area of HRM, coverage seems spotty at best. Furthermore, the phone seems reluctant to switch over to a partner network, even when the signal strength from the Eastlink tower is very low, i.e. one bar. As an example, I was parked somewhere in HRM and had only one bar of 3G service on an Eastlink tower. I couldn't even open a page in my web browser. I know for a fact that Telus I had at least three bars of coverage in that same area, but the phone would not switch over. I think they need to set a threshold of signal strength below which the phone will automatically check for nearby partner towers whose signal strength is greater. It seems like this could easily be implemented through a software patch at their end.
Just looking for other people's thoughts / experiences, and maybe see if anyone has any tips or advice for improving the end user experience.