Join Date: Oct 2008
Location: Dartmouth, NS; Eastlink Cable, Sony KDL40S4100, Yamaha HTR6130 AVR, Motorola DCT6416 III STB
I have the silver face set-top box the DCT6416 and it has worked fine for me as it integrates the front door CCTV system as channel 85.
Yesterday my sister-in-law in the same building upgraded her plain Eastlink cable (Dartmouth, NS) to HDTV with the DVR. She received the black face DCX3400 model, but her setup is considerably different than mine.
I contacted the Eastlink technical help to ascertain why a splitter needed to be installed (apparently to route the CCTV-channel 85) to go to the Ant/Cable input on the back her new panel TV and thus requiring a change of video input to see the front lobby. As well, even thought the 3400 volume bar appears on the screen the volume can only be changed by switching to TV; whereas on my 6416 box I can adjust the volume either way.
Eastlink indicated that the 3400 box was setup that way as it was a digital only unit. Has this been everyone's experience with this box or can this be changed?
Last edited by MontyZ; 2011-05-27 at 11:07 AM.
Reason: Had incorrectly stated splitter to 3400 rather than to TV.