Upgrade or Replace the iHDD on 9865 (NextBox 3.0) - Canadian TV, Computing and Home Theatre Forums
LinkBack Thread Tools Search this Thread Display Modes

post #1 of 109 (permalink) Old 2014-06-16, 08:18 AM Thread Starter
Join Date: Mar 2014
Posts: 13
Upgrade or Replace the iHDD on 9865 (NextBox 3.0)

is it possible to replace the hard drive with SSD for 9865?

Edit by 57. See the following links for "How To" information:



Last edited by 57; 2018-09-06 at 10:50 AM. Reason: Links Added
vostro is offline  
Sponsored Links
post #2 of 109 (permalink) Old 2014-06-16, 09:41 AM
Join Date: Jul 2013
Posts: 1,570
I would assume you could.. its a SATA drive inside.

Though the 9865 is a 1tb drive though.. so unless you got a lot of $$, would be costly to put a 1tb SSD in there

Rogers Ignite Xi6, LG 47LV5400 LED TV, Yamaha
gdkitty is online now  
post #3 of 109 (permalink) Old 2014-06-16, 10:51 AM
Join Date: May 2002
Location: Toronto, Rogers, 9865 & 8300-eHDD, Sharp LC75N8000U, Denon AVR4310Ci; Sony KDL40W3000, 9865
Posts: 56,302
I see you've been experimenting with new iHDDs in the 8642, as indicated in the thread below:

Adding Larger Internal HDD to Rogers 8642 PVR - Read Post 1 - Page 12 - Canadian TV, Computing and Home Theatre Forums

So far we haven't had any discussions regarding updating the iHDD on the 9865, so I've started this thread for the topic. I don't believe many will care at this point since the 9865 has a 1TB iHDD and it's usually pretty quiet (although obviously not as quiet as an SSD). If you do experiment with the 9865, please post your results here.

The threads on the 8300 and later the 8642 were started because early units had 160 GB iHDDs which were barely adequate for some people and certainly not for heavy users. Also, as those units became 3-4 years old, more people who owned their units started having HDD failures. The 9865 is less than a year old, has a 1TB iHDD and many people probably rent-to-own, hence the lack of activity so far on the topic...

eHDDs for the 8642 and 9865 are already being discussed in the following thread:

Rogers 8642 & 9865 HD PVR External SATA Drive discussion - See Post 1 First - Page 13 - Canadian TV, Computing and Home Theatre Forums

Now that the 9865 utilizes "media shrink" you can store about 1.6X as much as before (approximately 200-250 hours total), so very few people will need a larger internal or an external HDD.

57's Home Theatre (Latest equipment & photos)
57 is offline  
post #4 of 109 (permalink) Old 2014-06-17, 12:38 PM Thread Starter
Join Date: Mar 2014
Posts: 13
latest endurance test implies to avoid samsung SSD: http://techreport.com/review/26523/t...o-a-petabyte/2
vostro is offline  
post #5 of 109 (permalink) Old 2014-06-25, 01:37 PM
Join Date: Dec 2004
Location: Thornhill, ON
Posts: 2
I'm not sure why you are singling out Samsung. The same article also says...

1) They all exceeded their endurance specifications early on, successfully writing hundreds of terabytes without issue. That's a heck of a lot of data, and certainly more than most folks will write in the lifetimes of their drives.

2) 2 other drives died before the lower-end Samsung did.

3) A higher-end Samsung drive is soldiering on.

If one really wants to follow the endurance test closer, here is the series of articles from the beginning.

Intro - http://techreport.com/review/24841/i...nce-experiment
22TB - http://techreport.com/review/25320/t...nt-22tb-update
200TB - http://techreport.com/review/25559/t...t-200tb-update
300TB - http://techreport.com/review/25681/t...ntion-at-300tb
500TB - http://techreport.com/review/25889/t...t-500tb-update
600TB - http://techreport.com/review/26058/t...on-after-600tb
1PB (1000TB) - http://techreport.com/review/26523/t...-to-a-petabyte

Last edited by Dr.Dave; 2014-06-26 at 04:04 AM. Reason: Unnecessary quote removed. Please don't quote the post above yours.
snoopygum is offline  
post #6 of 109 (permalink) Old 2014-07-02, 05:32 AM Thread Starter
Join Date: Mar 2014
Posts: 13
new samsung 850 pro with 10 year warranty and 150TB write will be another story:http://www.tweaktown.com/reviews/647...iew/index.html
vostro is offline  
post #7 of 109 (permalink) Old 2016-02-06, 06:34 PM
Join Date: Jan 2016
Posts: 3
My Nextbox 3.0 (Cisco 9865) HDD failed a couple weeks ago and I'm happy to report that I've been able to teardown the unit and replace the drive without issue.

I'll break down my steps should anyone else wish / need to replace the drive as I did. The overall time from start to finish was around 60-75 minutes.
You'll need a Torx 10 and Torx 15 sized security screwdriver. I used the Husky multibit screwdriver set from Home Depot (~$16).
Plastic spudger or other soft flat pry tool to get the exterior case off.
Any off the shelf 1TB SATA drive. I purchased the Western Digital Blue for $73.00.

-The exterior of the unit has two Torx 10 sized screws on the left and right side, remove these
-Flip unit upside down where you will see two black plastic latches holding the lid in place. Use the plastic spudger to lift both and then slide the top case off.
-You'll now have the main unit exposed. You'll see the main electronics are covered by a safety plate (something the 8642HD does not have). There are now 8 additional screws which will need removal. Six on the top plate and two on either side.
-Once the screws are removed, use the spudger tool to lightly spry the metal clasps holding that plate in place. Lift it off gently.
-The electronics to the whole unit will now be accessible.
-Use the Torx 10 screw bit to unscrew the four golden screws holding the hard drive plate in place.
-Gently remove the main power/sata coupler from the drive before lifting out
-You'll now have the hard drive removed from the unit, but still attached to the support cage
-Use the Torx 15 to remove the last four screws and remove the drive.

Now follow the steps in reverse installing your new drive. As Cisco uses a proprietary hard drive formatting, you do not need to preformat the drive.

Once you've got everything back together you'll need to reconnect it to power, HDMI and cable in. This part takes around 20 minutes so you'll need to be patient.

The unit will boot back up and see a new drive. On the LCD screen HDDF will be lit up -- meaning the unit will format the drive. You'll then see cd## as it formats and downloads to update the unit. My unit rebooted about 3 times throughout the process and then eventually displayed the current time. After turning the unit back on, I was informed it was no longer authorized and had to call Rogers to re-authorize the unit. I'm guessing the HDD may store some auth data. Maybe it was just my unit - either way, it'll be your longest step if necessary...waiting on hold.

Good Luck and have fun!
metalhawk, RichardB and behave like this.
paulis is offline  
post #8 of 109 (permalink) Old 2016-02-07, 11:02 AM
Join Date: Nov 2011
Posts: 26

Great information to have for when I finally buy my rent-to-own 9865. Was the hdd you replaced also a WD Blue?
The Archer is offline  
post #9 of 109 (permalink) Old 2016-12-05, 08:35 PM
Join Date: Dec 2016
Posts: 1
I replaced with a WD Black 1TB and working fine. Has Anybody tried larger of different hard Drive?

Thanks Steedo
Steedo is offline  
post #10 of 109 (permalink) Old 2016-12-06, 05:26 PM
Join Date: Mar 2007
Location: Guelph
Posts: 1,054
or a SSD? 1tb SSDs are a bit expensive still though and I doubt the extra speed is necessary.

Sent from my iPad using Tapatalk HD
timlocke is offline  
post #11 of 109 (permalink) Old 2017-02-10, 05:02 PM
Join Date: Jan 2007
Location: Toronto, ON
Posts: 232
What's the largest drive size - 3 T ?

What is the maximum size drive that the HD PVr handle? I have a spare 3T WD Red that just came off my NAS and was wondering if the size is too large for the unit. Any ideas please?

Rogers 8300HD; Sony KDL-40V2500; Yamaha HTR-6190B; Panasonic DMPBD-35; Harmony 880
malam is offline  
post #12 of 109 (permalink) Old 2017-02-10, 05:23 PM
Join Date: May 2002
Location: Toronto, Rogers, 9865 & 8300-eHDD, Sharp LC75N8000U, Denon AVR4310Ci; Sony KDL40W3000, 9865
Posts: 56,302
I believe you can put it in and it will be formatted to the maximum, which I believe is 2TB (on the 9865), but since no one has done it on this forum, that has not been confirmed.

57's Home Theatre (Latest equipment & photos)
57 is offline  
post #13 of 109 (permalink) Old 2017-02-11, 02:09 AM
Join Date: Nov 2016
Posts: 74
If you got money than it's not a problem.
Rickymartin is offline  
post #14 of 109 (permalink) Old 2017-03-28, 12:08 PM
Join Date: Mar 2017
Posts: 3
Hi Paulis,

How is your repair working out now a few months later? Based on your post I am considering doing the same. I purchased a used Nextbox 3.0 9685 on Kijiji last week and it is riddled with issues. After my second factory reset it is stuck on boot and Rogers is saying the signal etc is great. Also did you install the 7200RPM WD blue or 5400?

ajlgolf is offline  
post #15 of 109 (permalink) Old 2017-03-28, 01:05 PM
Join Date: Jun 2011
Location: 43° N, 81.2° W
Posts: 8,323
The original drives were WD Blue 7200RPM.
ExDilbert is offline  

Quick Reply

Register Now

In order to be able to post messages on the Canadian TV, Computing and Home Theatre Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Please enter a password for your user account. Note that passwords are case-sensitive.


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:


Thread Tools Search this Thread
Show Printable Version Show Printable Version
Email this Page Email this Page
Search this Thread:

Advanced Search
Display Modes
Linear Mode Linear Mode

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

For the best viewing experience please update your browser to Google Chrome