Upgrade or Replace the iHDD on 9865 (NextBox 3.0) - Page 7 - Canadian TV, Computing and Home Theatre Forums
 4Likes
Reply
 
LinkBack Thread Tools Search this Thread Display Modes

post #91 of 109 (permalink) Old 2019-09-15, 10:32 AM
57
Moderator
 
Join Date: May 2002
Location: Toronto, Rogers, 9865 & 8300-eHDD, Sharp LC75N8000U, Denon AVR4310Ci; Sony KDL40W3000, 9865
Posts: 56,186
Quote:
Originally Posted by Livent View Post
Just tried it with the new drive, failed. Rogers is telling me that me signal is low and therefore I cannot get the software I need. But looking at the manufacturer diagnostics- network status- I’m showing a 1.4dbmv and s/n 35.1db
Are you seeing these signal strengths with the "problem" box, or with your other box? If the "problem" box has booted, but has a problem due to the hard drive and you are able to watch programming, then you may have done something wrong when you installed the new HDD? I'm a bit confused as to what exactly is happening.

57's Home Theatre (Latest equipment & photos)
57 is offline  
Sponsored Links
Advertisement
 
post #92 of 109 (permalink) Old 2019-09-15, 11:32 AM
Rookie
 
Join Date: Sep 2019
Posts: 11
These readings are with the problem box. I’m able to get into the manufactures menu that allows me to check the signals and such while the box is on PEnd.
Livent is offline  
post #93 of 109 (permalink) Old 2019-09-15, 12:51 PM
57
Moderator
 
Join Date: May 2002
Location: Toronto, Rogers, 9865 & 8300-eHDD, Sharp LC75N8000U, Denon AVR4310Ci; Sony KDL40W3000, 9865
Posts: 56,186
Strange. If the signal is good, the box should boot with the old drive and work as a STB to watch TV even if the iHDD is shot....

It's possible there is some other damage to the PVR, although most issues usually revolve around the HDD.

If you call Rogers again, do ask them to put you through to second level tech so that they can "push" the firmware again. Some CSRs are better than others at helping. Unfortunately, if you own the box, they aren't as helpful. I've encountered this myself in the past since I own all my boxes, but my civil persistence paid off once when a box wouldn't reboot after a vacation.

Good Luck

57's Home Theatre (Latest equipment & photos)
57 is offline  
 
post #94 of 109 (permalink) Old 2019-09-19, 06:24 PM
Rookie
 
Join Date: Sep 2019
Posts: 11
So, ya it appears my box is cooked some how, Rogers can’t get their signal through after several attempts I’ve come to give up and find another one! I’ve tried swapping drives, but no luck. Thanks for all the help!
Livent is offline  
post #95 of 109 (permalink) Old 2019-10-02, 11:37 AM
Rookie
 
Join Date: Oct 2019
Posts: 3
Solid State drive ?

Did not see a reply to a further post regarding solid state drives ? Anyone have any experience with them ?
That would solve the noise issue with the drive spinning and also remove the whole mechanical aspect of the drive making it even more reliable.

I'm about to embark on a drive swap and weighing my options.
wtskm is offline  
post #96 of 109 (permalink) Old 2019-10-02, 03:19 PM
 
Join Date: Dec 2008
Location: Mississauga
Posts: 961
Solid state drives are coming down in prices I'm using a Samsung 500gb SSD ( under $100) as a glorified USB stick. Wondering if it would work in the NB2 or NB3?

OTA, CM4221HD, 3410 amp, 4 way split, HW-150 PVR.
FTA, Openbox S9, 33” dish, PLL LNBF. Stab 90HH.
Jorgek is offline  
post #97 of 109 (permalink) Old 2019-10-02, 03:22 PM
Veteran
 
Join Date: Jun 2011
Location: 43° N, 81.2° W
Posts: 8,182
7200RPM and above drives can be noisy. I suggest using slower drives, often 5400RPM, designed for 24/7 duty and use with video or surveillance duties. They typically make very little noise. They also tend to have longer warranties.

There is some question as to whether SSD drives will last in a PVR. The constant writes done by PVRs for recording and caching could cause premature failure.
ExDilbert is offline  
post #98 of 109 (permalink) Old 2019-10-03, 08:52 AM
Rookie
 
Join Date: Oct 2019
Posts: 3
thanks ! appreciate the input
wtskm is offline  
post #99 of 109 (permalink) Old 2019-10-03, 09:12 AM
Rookie
 
Join Date: Oct 2019
Posts: 3
1TB vs 2TB

Hi, forgot to ask whether it matters 1TB vs 2TB. I'm not trying to recover anything off the old drive simply replacing it.
wtskm is offline  
post #100 of 109 (permalink) Old 2019-10-04, 03:28 PM
Veteran
 
Join Date: Jun 2011
Location: 43° N, 81.2° W
Posts: 8,182
That depends on how much programming gets recorded. Keep in mind that it's best to keep the drive less than 75% full. A 1TB drive will hold up to 200hr of HD and a 2TB drive 400hr. There was only about $20 difference in price the last time I looked so a 2TB drive is the best buy per GB. Drives over 2TB won't work.
ExDilbert is offline  
post #101 of 109 (permalink) Old 2019-10-04, 04:55 PM
Rookie
 
Join Date: Feb 2016
Location: London, ON
Posts: 15
I have a 9865 Nextbox 3.0. I experienced problems with the unit's original Seagate 1TB HDD about 2 years ago, and replaced it with a new same model Seagate HDD. The new HDD fixed all the recording/operational issues. Everything has worked fine with the unit until very recently. For the last couple of weeks I've been getting frequent/intermittent video freezing and/or no sound and/or momentary pixelation when I play back new recorded shows or movies. Recordings I've had from long ago play back just fine, no problems at all. I've checked and the signal into the 9865 is great, as is the S/N ratio. I don't know what the issue is, but I suspect it's being caused by Rogers somehow or other.
Does anyone have any thoughts on what the issue could be? I can't believe I need to replace the HDD again in my 9865 unit!
Thanks, Richard

Last edited by RichardB; 2019-10-04 at 05:10 PM.
RichardB is offline  
post #102 of 109 (permalink) Old 2019-10-04, 05:10 PM
57
Moderator
 
Join Date: May 2002
Location: Toronto, Rogers, 9865 & 8300-eHDD, Sharp LC75N8000U, Denon AVR4310Ci; Sony KDL40W3000, 9865
Posts: 56,186
Are you hearing any clicking noises when the problem occurs? That's often an indication of a failing drive.

If you replay the "problem" programme, does the same thing happen at exactly the same time? If so, it could be a problem with the "write" phase, or it could be an issue with the incoming programme signal?

What about when you do "pause live TV"? If you watch programing live and there are no issues, but if you REW and watch the same programme but see issues, then that points to a problem with the iHDD. Do some more experimentation with a regard to what goes wrong and you should be able to pinpoint to the problem.

57's Home Theatre (Latest equipment & photos)
57 is offline  
post #103 of 109 (permalink) Old 2019-10-04, 06:08 PM
Rookie
 
Join Date: Feb 2016
Location: London, ON
Posts: 15
^ Hello 57 - thanks for your response.
No, I'm not hearing any clicking noises when the problem occurs.
If I replay the "problem" programme, the same thing happens at exactly the same time.
If it's a problem with the "write" phase, would that mean the HDD must be at fault?
I think the issue might be caused by a problem with the incoming programme signal - I've discovered that certain Rogers HD channels cause the issue to happen more often than others. I've also noticed lately - when I'm looking for it - that live TV sometimes freezes for a split second, or the TV screen pixelates very briefly, which would no doubt cause the write process (when the unit is recording) to have fits. I wonder if Rogers is messing around with unusual programme signal compression nowadays?
I picked up a tip from the Rogers Community Forums - I'm currently experimenting with a different "TV Type" under the category of 'Appearance' in the Settings menu for my 9865. If the issue is the incoming programme signal my 9865 may have an easier/better time with the TV Type set to 720p or 1080i versus the 1080p option.
RichardB is offline  
post #104 of 109 (permalink) Old 2019-10-04, 06:35 PM
Veteran
 
Join Date: Jun 2011
Location: 43° N, 81.2° W
Posts: 8,182
1080i is probably the best setting. The TV will usually scale to 1080p better than the 9865 will.

I notice dropouts on some channels occasionally. It seems to happen frequently some days and not others. It could be due to atmospheric or network conditions. The worst are the Seattle network stations.
ExDilbert is offline  
post #105 of 109 (permalink) Old 2019-10-04, 06:58 PM
57
Moderator
 
Join Date: May 2002
Location: Toronto, Rogers, 9865 & 8300-eHDD, Sharp LC75N8000U, Denon AVR4310Ci; Sony KDL40W3000, 9865
Posts: 56,186
Quote:
Originally Posted by RichardB View Post
....certain Rogers HD channels cause the issue to happen more often than others.
If the issue is with SDV channels or specific channels in the higher QAM frequencies, then you may have a temporary or channel-specific signal problem even though other channels are fine. Check the signal on the problem channels at various times of the day. I recently had issues with the signal falling after about 11PM... Yes, try 1080i.

57's Home Theatre (Latest equipment & photos)
57 is offline  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Canadian TV, Computing and Home Theatre Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in










Thread Tools Search this Thread
Show Printable Version Show Printable Version
Email this Page Email this Page
Search this Thread:

Advanced Search
Display Modes
Linear Mode Linear Mode



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome