Explorer settop not authorized - Canadian TV, Computing and Home Theatre Forums
 
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post #1 of 3 (permalink) Old 2008-10-01, 07:45 PM Thread Starter
 
Join Date: Aug 2003
Posts: 52
Explorer settop not authorized

Hello all. Is anyone on Videotron getting this message on their set top box? I have an HD PVR and it's not working. I tried calling the number on the screen and customer service...and both lines are busy! Must be happening to a lot of people.
Stan1020 is offline  
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post #2 of 3 (permalink) Old 2008-10-01, 09:20 PM
 
Join Date: Dec 2004
Location: Pointe-aux-Trembles
Posts: 4
At 8:00 pm I have the same problem. But only one my illico (old) is working my 8000HD is not !!
I tried to call an chat but I can't reach someone.

Must be a major problem!
gilleslabelle is offline  
post #3 of 3 (permalink) Old 2008-10-01, 09:48 PM Thread Starter
 
Join Date: Aug 2003
Posts: 52
OK...my box came back around 8;45pm. according to videotron, one of their servers went down. Hope you're all back up soon.
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