No retention attempt at videotron?
Wow, that is bad.
I just called to cancel my videotron subscription and I pretty much got: ok, it will be cut off in 30 days, anything else I can help with?
I know I was behind a few payments in the past and I have 20 a la carte instead of 30 a la carte but that is pretty bad service. I still generate over $100 a month as a client. I have 20 channels plus basic plus 2 HD terminals plus TMN as well as highspeed internet. about $115 a month.
told him canceled cause it was too expensive to get another HD PVR and didn't even offer like a $50 credit or something towards a PVR to help me to stay. nothing. WOW.
that is horrible customer service.